J.D. Power: SMB a Growth Opportunity; Telecom ARPU Falling in Every Region

J.D. Power Report Highlights: Enterprises with 500 or more employees are more likely to be satisfied with their telecom service, according to a report from J.D. Power, which sees the small- to medium-size business market as a growth opportunity for telcos. ┬áMedium-size businesses had an average satisfaction score of 787, J.D. Power said in a┬ápress … Continue reading J.D. Power: SMB a Growth Opportunity; Telecom ARPU Falling in Every Region