Level 3 Communications (2nd largest ISP after Google) earnings miss & FBR Commentary
Level 3 Communications (NYS: LVLT) reported earnings on April 25. For the quarter ended March 31 (Q1), Level 3 Communications missed slightly on revenues and missed expectations on earnings per share. Margins expanded across the board. Level 3 Communications tallied revenue of $1.58 billion. The 14 analysts polled by S&P Capital IQ hoped for revenue of $1.61 billion on the same basis. GAAP reported sales were the same as the prior-year quarter’s.
Source: S&P Capital IQ. Quarterly
http://www.dailyfinance.com/2013/04/26/level-3-communications-misses-on-both-revenue-and/
Level 3 Communications’ (NYSE: LVLT) first-quarter revenues declined sequentially and year-over-year to $1.58 billion due to the expected termination of various North America and UK government contracts.
During the first quarter, the company’s net loss was $0.36 per share, including $0.11 in foreign exchange losses in EMEA and Latin America.
“In the first quarter, we saw the effects of the near-term revenue pressures we cited last quarter, due to the typical reversal in seasonally strong fourth quarter revenue and some known contract disconnects in North America and UK Government,” said Sunit Patel, CFO of Level 3. Patel said that “our gross margin is now back above 60 percent for the first time since acquiring Global Crossing.”
Despite these initial revenue challenges, Level 3′s total Enterprise Core Network Services (CNS) revenue grew 2.2 percent year-over-year to $1.37 billion. Taking out the impact of UK government revenue, Enterprise CNS revenue grew 6.8 percent year-over year. Wholesale revenue, meanwhile, declined to $501 million, while wholesale voice and other revenue declined to $205 million.
On a regional basis, North America was the clear leader with $967 million in revenue, while EMEA and Latin America posted revenues of $223 and $182 million, respectively.
David Dixon of FBR wrote:
“While Level 3 continues to generate benefits from the Global Crossing merger, and we welcome incoming CEO Jeff Storey, our concerns about weak top-line trends and cost structure continue to be borne out. In the retail enterprise segment, a tough macro environment is coupled with a challenging pricing environment for connectivity services, which are largely commoditized. Furthermore, generationally challenged Ethernet equipment is an issue. Level 3 has avoided significant capex over the past two years by using Huawei engineers under contract to tune lasers on older fiber on a hop-by-hop basis to increase capacity and avoid network upgrades; however, excess capacity is unclear. In the wholesale segment, wireless backhaul demand is a potential bright spot, as demand for backhaul is increasing.
Cable companies are focused on offering lit fiber versus dark fiber to maintain owner economics. For Level 3, it is unclear to what extent the company would sell metro dark fiber circuits to wireless companies seeking fiber-based backhaul and feeder fiber from IXC hubs. While Level 3 gives up owner economics in this case, it may be the preferred approach, as wireless carriers are reluctant to use Level 3 to source lit fiber because of concerns regarding a lack of a capacity upgrade path —i.e., Level 3 can provide 100 Mbps today, but carriers need substantially higher capacity going forward. And our checks confirm that customer confidence is low regarding the company’s ability to increase investment levels to meet growing capacity requirements (particularly in a virtualized network context), primarily due to balance sheet concerns.
■ CNS* revenues weaker than expected, but EBITDA beat expectations as margins rebound—a flip from results last quarter. CNS revenue of $1,372M in 4Q12, up 1.6% YOY, was below our $1,418M estimate and consensus of $1,390M. One of the primary growth drivers was Latin America (13% of CNS revenues). Adjusted EBITDA were $386M, above our $378M estimate and consensus of $378M. The 24.5% EBITDA margin was ahead of consensus and our estimate of 23.5%, the first margin above 24% since the merger closed in 4Q11.
* Editors Note: We don’t know if Core Network Services (CNS) also includes Content Delivery Networks (CDNs), which Level 3 provides to other service providers. Their CDN is said to “support some of the largest video, software and web properties. The Level 3® Network is connected with direct, private connections to almost every major ISP and Telco, which allows traffic to flow directly to end users without traversing public peering points.”
http://www.level3.com/en/products-and-services/data-and-internet/cdn-content-delivery-network/
■ Reiteration of weak EBITDA guidance. For the second-largest ISP after Google, modest revenue growth, low-double-digit EBITDA guidance, and what we interpret as modestly positive FCF growth (i.e., positive FCF, excluding $56M
in interest rate swap liabilities) are weak. Capex spending remains moderate, tracking below expectations, and a 4% head-count reduction taken late in the fourth quarter may provide a boost to EBITDA by $40M but will likely challenge
top-line growth in FY13.”
by David Dixon and Neil Macker, CFA
FBR Technology, Media & Telecom
ITU-T SG13/Q14: SDN and Service Aware Networking of Future Networks
The Feb 2013 ITU-T SG 13 Plenary meeting report lists Question 13 as having primary responsibility for investigating Software Defined Networking and Network Virtualization.
Here is a cut and paste of the pertinent ITU-T SG13 Plenary report:
TD 26 (PLEN/13)
Software Defined Networking (SDN) and network virtualization are among promising technologies because they enable network operators to divide networks into partitions to make problem size smaller, and to control their networks in unified, programmable manner. This realizes multiple isolated and flexible networks in order to support a broad range of network architectures, services, and users that do not interfere with others. It is considered as one of the key technologies for FNs, and various SDOs have started to study these technologies in intensive manner, but overall framework that covers all telecom industry has not yet been defined. And there are other approaches to mitigate the diversity and complexity by e.g., introducing easily-manageable network architecture such as carefully-designed decentralization and autonomicity.
The Recommendations that specifies framework, service scenarios, requirements, and architecture of service-aware networking, in particular network virtualization and SDN technologies, fall under the responsibility of this question. As for SDN, the focus is on common part of SDN that is applicable to various networks, and its application to future networks.
Question
Study items to be considered, but not limited to:
• Requirements for the architecture to manage and to operate exploding and diversifying services and supporting functions in particular SDN and network virtualization
• Analysis of gaps between SDN, service-aware networking and existing standards and/or technologies
• Approaches, architectures and mechanisms for highly-scalable and distributed SDN and service-aware networking easy to control, operate and manage
• Issues and solutions for migrating from current IP-based network to SDN and service aware networking.
Tasks
Tasks include, but are not limited to:
• Produce new Recommendations on requirements, functional architecture and mechanisms of generic SDN, its application to future networks, and service aware networking.
• Produce Recommendations on general overview of service aware networking
Relationships
Recommendations:
• Y.3011, Y-series Recommendations
Questions:
• All SDN and FN related Questions
Study Groups:
• ITU-T Study Groups involved in SDN and FN studies
Standardization bodies, fora and consortia:
• ISO/IEC JTC1 SC 6
• ETSI ISG Network Functions Virtualization (NFV)
• Open Networking Foundation
• IETF/IRTF
• TMF
• BBF
And that’s “all she wrote” about ITU-T standardization of SDN and Network Virtualization
References:
http://viodi.com/2013/04/24/open-network-foundation-onf-optical-transport-wg-ciena-sdn/
http://viodi.com/2013/04/23/service-provider-sdn-network-virtualization-and-the-etsi-nfv-wg/
Qualcomm Earnings report: competition in Asia for cheap smartphones-Ominous For Apple, BlackBerry, Nokia?
Qualcomm Incorporated (Nasdaq: QCOM), a leading developer and innovator of advanced wireless technologies, products and services, today announced results for the second quarter of fiscal 2013 ended March 31, 2013.
“We delivered another strong quarter as the worldwide adoption of smartphones continues,” said Dr. Paul E. Jacobs, chairman and CEO of Qualcomm. “Looking forward, we are seeing strong traction with our new Qualcomm Snapdragon 600 and 800 processors, and we continue to expect healthy growth in 3G and 3G/4G multimode devices around the world. We are pleased to be raising our calendar 2013 3G/4G device shipment estimates and our revenue and earnings guidance for fiscal 2013.”
Second Quarter Results (GAAP)
- Revenues: 1 $6.12 billion, up 24 percent year-over-year (y-o-y) and 2 percent sequentially.
- Operating income: 1 $1.88 billion, up 24 percent y-o-y and down 10 percent sequentially.
- Net income: 2 $1.87 billion, down 16 percent y-o-y* and 2 percent sequentially.
- Diluted earnings per share: 2 $1.06, down 17 percent y-o-y* and 3 percent sequentially.
- Effective tax rate: 1 13 percent for the quarter.
- Operating cash flow: $2.22 billion, up 17 percent y-o-y; 36 percent of revenues.
- Return of capital to stockholders: $431 million, or $0.25 per share, of cash dividends paid.
http://media.prnewswire.com/en/jsp/latest.jsp?resourceid=6723404&access=EH
http://investor.qualcomm.com/results.cfm
http://www.reuters.com/article/2013/04/24/us-qualcomm-results-idUSBRE93N18T20130424
Forbes: Qualcomm Cheap Phone Warning is Ominous
Qualcomm owns intellectual property related to code division multiple access (CDMA). This technology is behind many of today’s wireless networks. Qualcomm also provides chip sets for mobile devices. Since Qualcomm licenses the technology or provides the guts of a wide base of wireless devices and networks, there are serious implications for smartphone manufacturers in Qualcomm’s results.
martphone prices are falling much faster than expectations. Of further concern is the number of new entrants in the smartphone market. Somewhat shocking was a statement by Qualcomm that some of its customers are able to launch their devices in as little as 60 days from start to launch. These customers are using Qualcomm Reference Design (QRD).
As of January 2013, 170 QRD based devices have been commercialized by more than 40 manufacturers. The irony here is that based on the large number of emails I receive, investors tend to extrapolate from their experiences in the United States and Europe and do not realize that there are more than 40 manufacturers of smartphones. The 60-day time to launch is in stark contrast with the traditional time of nine months to a year.
This is real bad news for Apple. Growth is in emerging markets as the developed markets are mostly saturated. In emerging markets, disposable incomes are not high enough for the masses to afford existing Apple products. Apple has already ruled out a $99 iPhone. The indications are that Apple is hard at work on a low end phone. Nobody knows the price of the future low-end iPhone. Most of the informed speculation centers around a price in the range of $300 to $400 in contrast to the $613 average selling price of the present iPhone.
The strong inference from Qualcomm’s earnings report is that smartphone prices are falling so fast that the new low end Apple iPhone is not likely to be competitive.
BlackBerry has been touting its success in emerging markets with Z10, but Z10 is simply too expensive for these markets. BlackBerry’s CEO is on record saying that BlackBerry is working on a low end phone. However considering how fast smartphone prices are falling, even if BlackBerry is able to introduce a new device at 50% of the current price of Z10, it is not likely to become competitive.
Qualcomm’s earnings report validates Nokia’s strategy for the emerging markets. Its line of low-end phones called Asha is doing well in emerging markets, but Nokia is about to face stiff competition primarily from Chinese manufacturers. Most of the phones from the new entrants are based onGoogle GOOG -0.14% Android. Further, these new entrants are shying away from Windows Phone OS.
The bottom line is that a sea change is on the horizon which is good for Google and Qualcomm but bad for almost everyone else.
Write me :[email protected] and follow me here.
AT&T Financial Results: Project Velocity IP Still Going Strong; Wireless Business is Terrific, Best Ever U-verse Growth!
Fixed line Consumer Revenues Increase
device lineup.”
2013 Open Network Summit (ONS) Announcements, Take Aways & Conclusions
See Intel’s press release (http://newsroom.intel.com/community/intel_newsroom/blog/2013/04/17/intel-accelerates-the-data-center-and-telecom-network-transformation-with-new-reference-architectures) for more information.
“SDN and NFV are critical elements of Intel’s vision to transform the expensive, complex networks of today to a virtualised, programmable, standards-based architecture running commercial off-the-shelf hardware. The reference designs announced today enable a new phase in the evolution of the network and represent Intel’s commitment to driving an open environment that fosters business agility and smart economics,” Ms Schooner said in the press release.
Rose invited Allwyn Sequeira, VP/CTO of Security and Networking at VMware, on the stage to talk about their ongoing collaboration. Allwyn talked about the NSX platform, and emphasized decoupling networking from the underlying hardware to “abstract, pool, and automate” network resources like virtualized servers. NSX is based on overlays and network virtualization. It doesn’t conform to the strict ONF definition of SDN, nor does it use the Open Flow protocol. Prodip Sen, Director of Network Architecture at Verizon talked about their collaboration with Intel on a cloud bursting trial with dynamic bandwidth allocation/re-allocation.
After the conference, Rose made the following comment via email to this author: “I completely agree that SDN and NFV are complimentary but different – that’s the Intel view as well. We created the 2013 ONS presentation with the assumption that the difference was understood by the audience.”
- SDN Position from Ericsson:http://www.ericsson.com/news/130221-software-defined-networking-the-service-provider-perspective_244129229_c?categoryFilter=ericsson_review_1270673222_c
- Telstra, Ericsson and SDN:http://www.ericsson.com/news/130227-ericsson-demonstrates-service-provider-sdn-vision-at-mobile-world-congress_244129229_c
- Telstra and 1 TBPS:http://www.ericsson.com/news/1685811
A NV platform consists of an intelligent edge (virtual) switch, distributed controllers, and tunnels that decouple network services from the physical infrastructure (e.g. VMware’s NSX platform.) Bruce said that “network overlays solve more problems than they create, they will enable network service innovation at software speeds, and that NV is its own thing (i.e. it delivers its own value, apart from SDN).” The Microsoft and Ebay ONS presentations certainly supported his favorable view of NV over stictly defined SDN-Open Flow.
as well as some customers looking to reap some benefits from SDN. Second, there was the approach labelled “SDN-washing” by Guru Parulkar. This was represented by some of the traditional networking vendors. The basic idea is to retain the full-featured, largely proprietary systems, but to dress them up with some sort of API, be it OpenFlow or something proprietary. As Guru said, this doesn’t really conform to the intent of SDN. Finally, there is the network
virtualization school, well represented in the session on Data Center applications. As was clear from my talk, I subscribe to this school of thought. (Microsoft’s) Albert Greenberg’s description of the Windows Azure architecture very much matches our vision of network virtualization, and JC Martin from eBay has already reaped the rewards of deploying network virtualization in his data center.”
network services from the underlying physical network. This is all done in a way that is non-disruptive and incrementally deployable.” For further comments please visit: http://cto.vmware.com/network-virtualization-in-the-software-defined-data-center/ and: http://networkheresy.com/2013/04/13/what-should-networks-do-for-applications/
presentos from Guru and Dan at:
Title:Software
Defined Networking (SDN) Explained — New Epoch or Passing Fad?
Research Center
Subject: SDN: New Approach to Networking
Speaker 2: Dan
Pitt, Executive Director at the Open Networking Foundation
Subject: The Open Networking Foundation
TiECON 2013 Preview & Insight; Discount for IEEE Members
• Jeff Weiner – CEO, LinkedIn
• Anand Chandrasekhar – CMO, Qualcomm
• Boyd Davis – GM, Intel Datacenter Software Division
• Chris Anderson – CEO 3D Robotics and former editor in chief, Wired magazine
• Rayid Ghani – Chief Scientist, Obama campaign,
• D. J. Patil – Formerly Chief Data Scientist, LinkedIn
• Ashish Thakkar – Founder, Mara Group
• Maya Strelar-Migotti – Vice President, Ericsson SV
• Ronnie Screwvala – Director, Disney-UTV
• Manoj Bhargava – Founder and CEO, 5-hour Energy
• Bharat Desai – Chairman and Co-Founder, Syntel
2013 Ethernet Tech Summit- Market Research Panel & Carrier Ethernet Comment
Introduction:
This session covered the prospects for Ethernet in the enterprise, among carriers (especially for cellular backhaul), and in the data center. The session was chaired by Crystal Black, Channel Marketing Manager, APTARE
Panelists:
-Michael Howard, Infonetics Research
-Casey Quillin, Dell’Oro Group
-Sergis Mushell, Gartner
-Jag Bolaria, Linley Group
-Vladimir Kozlov, LightCounting
The summary of this panel will be posted at viodi.com shortly
Comment: Surprisingly, there wasn’t any talk about the Carrier Ethernet market, which was the subject of an all day track at this conference. Carrier Ethernet lets carrier businesses use low cost Ethernet systems to offer data services with all the operation, administration and Maintenance (OAM) features and benefits, including QoS. Existing Carrier Ethernet Services include Private Line, Ethernet Tree (point to multi-point) and Ethernet LAN (multi-point to multi-point). In addition, the MEF is positioning Carrier Ethernet 2.0 for use in wire-line access to Private Cloud services.
The problem seemed to be that there weren’t any carriers willing to participate in those sessions, so it was just equipment and silicon vendors talking to one another.
A new report forecasts the Global Ethernet Access Device market to grow at a CAGR Of 13.62% from 2012-2016.
http://www.businesswire.com/news/home/20130411006525/en/Research-Markets-Global-Ethernet-Access-Device-Market
Another highlight of the Ethernet Technology Summit was a Wednesday evening award ceremony to the “Unsung hero’s of Ethernet,” chosen by the IEEE Santa Clara Valley (SCV) section. They were: Dave Boggs who worked with Bob Metcalfe on the original 3M b/sec Ethernet (and whose name appears on the Ethernet patent), Ron Crane who designed the first working 10 Mb/s coax based Ethernet adapter interface at Xerox (which later became standardized by IEEE 802.3 as Carrier Sense Multiple Access with Collision Detection (CSMA/CD) Access Method and Physical Layer Specifications or simply 10Base5) and also co-founded 3Com Corp, Tat Lam who worked on the original version of Ethernet and early 10 Mb/s transceivers and long time IEEE ComSoc contributor Geoff Thompson for his hard work, long term support and leadership of Ethernet standards work in IEEE 802 (he was chair/vice-chair of the 802.3 WG for many years), TIA and the ISO.
The Unsung Heroes of Ethernet etched crystal plaques were paid for by the IEEE SCV section (the largest IEEE section in the world). They include an image of Bob Metcalfe’s original sketch of the Ethernet system.
Editor’s Note: This author has been a member of the IEEE SCV Executive Committee for many years and decades. He nominated Ron Crane and Geoff Thompson for their Unsung Hero of Ethernet awards. More info at:
References:
A video of this session is available at: http://www.papitv.com/ethernet-technology-summit-market-research-marketsinvestors-track-the-panelist-video-by-kc-leung
2013 Ethernet Tech Summit Presentations can be downloaded from:
http://www.ethernetsummit.com/English/Conference/Proceedings_Chrono.html
Dish Network offers to buy Sprint for $25.5 billion cash and stock; DT/T-Mobile rumored to be interested too!
Satellite-TV provider Dish Network Corp. is making a $25.5 billion bid for Sprint Corp. in an effort to derail the No. 3 U.S. wireless carrier’s acquisition by Softbank Corp. of Japan. Dish said Monday it is offering to pay $4.76 in cash and about $2.24 in Dish stock, based on Friday’s closing price, for every share of Sprint. Dish argues that the deal represents a 13% premium to Softbank’s complicated proposal to buy 70% of Sprint for $20.1 billion.
Charlie Ergen, Dish’s Executive Chairman, has been looking for a way into the wireless world for years. Dish has been buying space on the airwaves for cellphone service or wireless broadband. The Englewood, Colo., company has tried to partner with cellphone companies to put its spectrum rights to use, but has been repeatedly rebuffed.
A Dish spokesman said it’s too early in the process to know a number of specifics including who would lead the company and whether Mr. Ergen will serve as chairman of the board. Sprint said its board of directors will evaluate the proposal carefully. Softbank had no immediate comment on the bid by Dish.
“Sprint is in play,” Mr. Ergen said in an interview with the Wall Street Journal in New York. “We think we’ve made an offer that’s much more compelling than the Softbank transaction.” Control of the combined company would rest with Dish shareholders, and Mr. Ergen would be its largest shareholder.
Buying Sprint would allow Dish to offer video, high-speed Internet and voice service across the country in one package whether people are at home or out and about, Mr. Ergen said. People who don’t have access to broadband from a cable company would be able to sign up for Internet service delivered wirelessly from Sprint cellphone towers to an antenna installed on their roof, Mr. Ergen said.
“You want to be in your home with video, broadband, and data, and voice, and you want to be outside your home with those same things,” Ergen said on a conference call. “And while the cable industry does a really good job in your home, and the current wireless industry does a really good job outside your home, there’s really no one company on a national scale that puts it all together. The new Dish-Sprint will do that.”
Earlier this year, Dish made an informal offer to buy Clearwire Corp. -a wireless carrier that is half-owned by Sprint and that has agreed to sell Sprint the other half. Dish has yet to move forward with a formal bid. Mr. Ergen said the “deck was stacked against us” with Clearwire due to a
tangle of contractual obligations. With Sprint, the only obstacle is a $600 million breakup fee that would be due Softbank. He said he is willing to pay that.
Sprint had $35.3 billion in revenue last year, compared with $14.3 billion for Dish. The combined company would carry more than $36 billion in debt, according to CapitalIQ, even before loading on the $9 billion Dish indicated it would borrow to do the deal. It will now be up to the Sprint board to decide whether Dish’s bid is superior to Softbank’s. If the board decides it is, Softbank will have an opportunity to increase its own offer.
Rethink Wireless reports that Deutsche Telekom is considering a separate deal with Sprint Nextel, which would improve its capex position for expanding its own LTE roll-out. DT owns T-Mobile, which is the 4th largest U.S. wireless carrier.
Dish and Sprint both held talks with MetroPCS before the T-Mobile deal was agreed, the sources say. DT last week improved the terms of its offer for MetroPCS to reassure major shareholders in the flat rate carrier, notably by reducing the debt burden on the combined entity, and the leading opponent of the proposal did reverse its position, raising hopes that the deal will be approved at a delayed shareholder meeting on April 24.
Not to be outdone, Telegeography weighed in with this rumor: “Charlie Ergen, chairman of US satellite TV giant DISH Network, reportedly approached Germany’s Deutsche Telekom (DT) regarding a possible merger with T-Mobile USA, albeit informally. According to Bloomberg, citing sources familiar with the situation, DISH made the proposal sometime before 10 April, when DT unveiled a ‘sweetened’ bid for merger target MetroPCS Communications. The sources, who wished to remain anonymous, added that DT might consider DISH’s proposal, although only after the transaction with MetroPCS closes, and after verifying that a separate deal with Sprint Nextel is not feasible.”
Read More at:
http://online.wsj.com/article/SB10001424127887324030704578424200831745578.html#printMode
http://www.reuters.com/article/2013/04/15/us-sprint-offer-idUSBRE93E0E620130415
http://www.rethink-wireless.com/2013/04/15/dt-talks-dish-sprint.htm
Cloud as IT Disrupter; SDN as a New Virtual Network Infrastructure
One consistent theme during the Cloud Connect 2013 conference was the cloud as a disrupter of IT organizations. During the Cloud Executive Summit workshop, Avery Lyford of LEAP Commerce said that there were three huge areas of disruption: the mobile cloud, big data (analytics) and Software Defined Networking (SDN). Each of these areas were then described by different speakers. We were especially impressed with the presentation by Andre Kindness of Forrester Research who stated that SDN is an evolution; not a revolution and it will take 5 to 7 years for the technology to mature. PLUMGrid’s SDN presentation was also very enlightening. It’s described later in this Cloud Connect wrap-up article.
UPDATE: AT&T Finally Launches Digital Life Home Security & Automation system; Emerging Devices & M2M Focus Intact
April 26, 2013 UPDATE: AT&T debuts Digital Life home network in 15 cities
AT&T is launching its Digital Life home security and monitoring service in 15 cities — some large, some midsize — with
plans to expand to 50 locations by midyear, the telecom says. In competing with companies such as ADT,
AT&T will allow people to use either mobile devices or PCs to keep an eye on various activities and appliances through Web-connected cameras and sensors hooked up to a broadband connection.
http://news.cnet.com/8301-1035_3-57581532-94/at-t-rolls-out-home-security-and-monitoring-service/
http://gigaom.com/2013/04/25/att-launches-its-internet-of-things-effort-and-its-pretty-big/
We previously wrote:
In January 2013, AT&T issued a press release indicating that their Digital Life Home Security and Automation system for “the connected home” would be available to consumers in March this year.
http://www.att.com/gen/press-room?pid=23652&cdvn=news&newsarticleid=35917
In mid-March of this year AT&T upped the number of cities it said would be covered at the outset from eight to 15. It has targeted availability in 50 cities by year end.
http://www.att.com/gen/press-room?pid=23947&cdvn=news&newsarticleid=36199
AT&T told Telecoms.com that demand following trials in two US cities [Atlanta and Dallas] led to an expansion of launch plans. “In response to customer feedback we’re nearly doubling the number of cities where we plan to introduce Digital Life,” the firm said. “As a result, we’re adjusting the launch timing. This allows us to align our marketing and operational plans to accommodate the expanded launch. We will share pricing details when we launch the service this spring.”
But the Digital Life page on AT&T’s website currently displays a static form inviting prospective customers to register for details of future availability in their home area. https://my-digitallife.att.com/support/digitallife
Digital Life will be based around home security and monitoring solutions initially, before expanding into areas like utility management. It will compete with similar connected home automation systems from Verizon and Comcast. Subscription security services in the US have a far lower churn rate than wireless/mobile services. Industry averages for home security system customer lifecycle was said to be on the order of six to seven years.
“AT&T Digital Life is a game-changing wireless centric home security and automation experience with its unique integration and an intuitive app to control every feature from your smartphone, tablet or PC,” said Kevin Petersen, senior vice president, AT&T Digital Life. “Combined with AT&T’s wireless network (http://www.att.com/gen/press-room?pid=2943) and unparalleled distribution channels, Digital Life will offer exciting new innovation. We can’t wait to get it into the hands of our customers.” In providing an end-to-end security solution, from hardware distribution and retail to installation and after sales support, AT&T aims to “disrupt and remake the security industry,” Peterson said.
AT&T has not revealed the value of its investment in Digital Life, the scope of the project is extensive. The firm acquired and then internally developed its own management platform for the security service, has built its own monitoring centres and dedicated support facilities and will source third party providers trained to install domestic equipment. These installers will ensure the devices’ connection to AT&T’s network and leave customers’ homes with the end users fully able to manage their new security solution through AT&T’s bespoke, multi-platform User Interface, according to Peterson.
A typical installation could require 30 or 40 devices, Peterson told Telecoms.com.
“We’ll subsidise the upfront cost of the kit and installation in exchange for two-year contracts,” he said. “We’ll be very competitively priced upfront, we’ll give lifetime warranties on the services and equipment and we’ll be very competitive on the monthly fee.” AT&T’s costs will be offset by an international licensing strategy that exploits “owners economics” Peterson added.
AT&T executives have repeatedly touted home security and automation as one of the company’s new growth opportunities for “emerging devices,” M2M, and the Internet of Things (IoT). AT&T stated it has been an innovative, proactive, early leader in machine-to machine (M2M) communications and sees exciting potential in this market. The company’s goal is to “help drive wireless capabilities into a wide variety of devices beyond traditional handsets for businesses. AT&T is driving the emergence of new categories of devices and applications that are enhanced by wireless network connectivity. This will create new categories of devices and applications, both for consumers and businesses,” according to AT&T’s website: http://www.att.com/Common/about_us/files/pdf/emerging_devices/M2M_Snapshot.pdf
Other emerging device applications that AT&T is working on (with partner companies) include the connected car, mobile healthcare/eHealth and mobile safety. In addition to a global 3G and 4G-LTE cellular network, AT&T has the nation’s largest Wi-Fi network with nearly 27,000 hotspots in the U.S. Emerging devices could connect to those networks or even wire-line networks for M2M communications.
AT&T Media kit for “emerging devices” is at: http://www.att.com/gen/press-room?pid=13434
For more information, please visit:
http://www.telecoms.com/134701/att-delays-m2m-home-security-launch/?
http://www.fiercewireless.com/story/att-remains-silent-digital-life-launch-delay/2013-04-08
http://www.business.att.com/enterprise/Family/mobility-services/machine-to-machine/
http://www.business.att.com/enterprise/Service/mobility-services/machine…