AT&T to provide free WiFi and private 5G at DFW airport; will invest $10 million worth of network upgrades
Dallas Fort Worth International Airport (DFW) entered into a partnership with AT&T, to provide the airport with a comprehensive wireless platform (CWP) that will enhance connectivity and critical infrastructure. As part of the proposed agreement, AT&T will invest $10 million worth of network upgrades in modernizing and expanding the network covering the DFW airport, to support airport operations and advance the free public Wi-Fi in the Airport’s terminals. This includes installing 200 new access points — and updating the 800 access points DFW already provides — to enable better coverage and faster speeds for customers. AT&T will also deploy a private 5G network for the Airport’s internal use to meet the rising demand for Internet of Things (IoT) uses cases and the digitization of airport operations.
“We know that being connected to the internet is an absolute must-have service for our customers. This proposed agreement signifies our commitment to ensure our customers will always remain connected at DFW Airport, so they can reliably stay online for work or entertainment while traveling,” said Mike Youngs, Vice President of Information Technology Services at DFW Airport.
The CWP will provide enhanced connectivity throughout the airport, including indoor and outdoor spaces, parking lots and runways. This faster connectivity means that travelers will have even faster access to airport services through the DFW Airport or airline app such as automated check-in, baggage tracking and lounge access.
The private cellular 5G network will offer more reliability and security, lower latency and greater capacity, providing operations teams with optimal connectivity that can be used for future use cases such as real-time data analytics and enhanced communication with critical airport systems. With these use cases, the airport’s management team will be better able to monitor and manage passenger traffic, security systems and baggage handling – improving efficiency and safety.
Image Credit: AT&T
“Modernizing airport technology needs to focus on both improving the efficiency and convenience for airlines and airport operations and the overall travel experience for passengers, while ensuring the safety and security of all those who pass through its gates,” said Jason Inskeep, Assistant Vice President, 5G Center of Excellence at AT&T. “We’re proud to work alongside DFW Airport and look forward to continuing our collaboration to bring the best connectivity solutions for all.”
DFW and AT&T will begin upgrading the network this summer, with the enhancements coming online by the fall. The project is contingent upon a final contract between AT&T and the DFW. Dallas Fort Worth International Airport is one of the most connected airports in the world and serves as a major job generator for the North Texas region by connecting people through business and leisure travel. With 168 gates in five terminals and an area spanning 18,000 acres, DFW Airport is the third-largest airport in the world by size.
In February 2021, AT&T and Boingo Wireless said in a press release that they were “working to deploy” AT&T 5G+ in 12 airports nationwide, including John F. Kennedy International Airport and LaGuardia Airport in New York City and Chicago O’Hare International Airport and Midway International Airport. Dallas Love Field Airport in also was among the airports announced.
References:
https://about.att.com/story/2021/5g_plus_boingo.html
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AT&T overtakes T-Mobile and Verizon in customer satisfaction
The American Customer Satisfaction Index (ACSI) has released its latest study on wireless providers and smartphones. In an interesting outcome, AT&T has beaten out both T-Mobile and Verizon for customer satisfaction even though it usually ranks third when it comes to performance and more.
AT&T jumped 3% this year to a score of 75 out of 100 for customer satisfaction. That put AT&T one point ahead of T-Mobile at 74 and two points ahead of Verizon at 73.
https://9to5mac.com/2023/05/16/att-overtakes-t-mobile-verizon-customer-satisfaction/