Lessons Learned: Consumers want whole-home Wi-Fi service from ISPs

European fixed broadband providers are now scrambling to deliver gigabit speeds to their customers. But as they do, they are running into a fresh set of challenges, particularly in the home WiFi environment. How are providers and their vendor partners managing their new gigabit services and making sure that customers get what they’re promised? How can they improve the home WiFi experience?

Faster Wi-Fi connectivity is no longer impressing consumers, who want better connections throughout their homes, executives said at the Cable Next-Gen Europe event in London on November 6th.  Panelists at a session titled: Managing 1 Gig Services & WiFi– Lessons Learned suggested ISP deployment of powerful lines of WiFi gateways would be required. For customers with larger homes, providing WiFi extenders that communicate with those gateways and a system that is all underpinned by cloud-based software and (often) a mesh-based architecture that can enhance and improve connectivity based on how that traffic is traversing the home’s WiFi network.

Owning the home WiFi network — or at least having deeper visibility into the WiFi network and providing systems that can understand changing traffic conditions and steer tablets, PCs and other devices to the optimal band or channel — could also prove to be a major operational benefit to cable operators and other ISPs. Since consumers tend to call the ISP whenever WiFi-related troubles arise, having this additional management layer is helpful in troubleshooting problems and reducing the need for costly truck rolls.

Though WiFi speed continues to be a key use case for gigabit services as consumers check to see if they are indeed getting what they pay for, there’s also an “expectation problem” that needs to be resolved because consumers expect high speeds to be delivered beyond the home gateway, said Michael Clegg, VP of global sales at Plume Design Inc. , a WiFi software and device maker that counts Comcast Corp.  among its financial backers and deployment partners.

Stofa of Denmark is also moving ahead with 1-Gig deployments, but has likewise found that providing solid in-home WiFi performance and coverage is more important than ever, given that most of the devices that connect to the Internet in the home are doing so with WiFi, Uffe Callesen, lead architect at Stofa, said. However, it’s difficult to stay ahead of the technology curve with WiFi given the presence of a large mix of legacy devices that use an older version of the standard, he added.

And though few, if any, end devices require or use a full 1 Gbit/s connection, providing solid connectivity to every part of the customer’s home has become a paramount focus for service providers, Clegg pointed out.

Frode Elverum of Norway’s Get says whole-home Wi-Fi offerings can be a point of market differentiation for internet service providers.

Talking WiFi and gigabits in London (left to right): Michael Clegg, Plume; Ian Challinor, AirTies; Frode Elverum, Get; Eddy Motter, Huawei; Uffe Callesen, Stofa, and panel moderator Alan Bresnick, Light Reading.

Talking WiFi and gigabits in London (left to right): Michael Clegg, Plume; Ian Challinor, AirTies; Frode Elverum, Get; Eddy Mötter, Huawei; Uffe Callesen, Stofa, and panel moderator Alan Bresnick, Light Reading.
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Panelists here also did not view 5G, which is starting to emerge as a fixed wireless alternative broadband connection, as a significant threat to WiFi, particularly when it comes to in-home connectivity

“You’ll see a WiFi tail on the back end of 5G,” Clegg said, noting that some spectrum used for 5G services isn’t all that “friendly” in the home.

And the general story with residential 1 Gbit/s broadband services has not changed much — customer adoption of such speeds remains relatively low and, for now, have served primarily as a competitive response against rivals that run FTTP networks.

Norway’s Get started with a soft-launch of gigabit service and plans to ramp things up a bit more in early 2019 as it looks to put 1-Gig into its most attractive TV and broadband bundles. However, few customers need 1-Gig. “It’s more about the competitive positioning of our offering,” Elverum said.

“1-Gig, as a tier, is used really as a marketing tool,” agreed Eddy Mötter, CTO for Access Network, Solution Sales Department at Huawei Technologies Co. Ltd . While that’s the case today, it’s inevitable that apps and services that will require gigabit speeds will emerge. “That [capacity] space will be filled,” Challinor said, predicting that 1-Gig broadband will become the “de facto norm” within five to ten years.

References:

https://www.lightreading.com/mobile/carrier-wifi/consumer-broadband-focus-shifts-from-big-billboard-speeds-to-a-broader-whole-home-experience-/d/d-id/747346?_mc=RSS_LR_EDT

https://tmt.knect365.com/cable-next-gen-europe/agenda/1#panel-managing-1-gig-services-wifi-lessons-learned

https://www.lightreading.com/mobile/carrier-wifi/why-isps-are-high-on-whole-home-wifi/d/d-id/744575

 

Oracle Confirms Research: China Telecom Misdirected U.S. Internet traffic thru China

China Telecom is the largest fixed line operator in China, state owned, and bidding to become the third telecommunications network operator in the Philippines.  Two weeks ago, researchers found that the company has been hacking into internet networks in the United States and hijacking data from countless users, a study has found.

The research, conducted jointly by scholars from the US Naval War College and Tel Aviv University, discovered that the China government, acting through China Telecom, has been engaged in data hacking even though it had entered into a pact with the U.S. in 2015 to stop cyber operations aimed at intellectual property theft.

Oracle’s Internet Intelligence division has just confirmed the findings of the academic paper published two weeks ago that accused China of “hijacking the vital internet backbone of western countries.”

Doug Madory, Director of Oracle’s Internet Analysis division (formerly Dyn), confirmed that China Telecom has, indeed, engaged in internet traffic “misdirection.” “I don’t intend to address the paper’s claims around the motivations of these actions,” said Madori. “However, there is truth to the assertion that China Telecom (whether intentionally or not) has misdirected internet traffic (including out of the United States) in recent years.  I know because I expended a great deal of effort to stop it in 2017,” Madori said.

china-telekom-bgp-hijack.png

Image Courtesy of Oracle

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Madori then goes on to detail several of China Telecom’s BGP (Border Gateway Protocol) route “misdirections,” most of which have involved hijacking US-to-US traffic and sending it via mainland China before returning it to the U.S.

Verizon APAC errors had a knock-on effect, Madori explained: “Verizon APAC … were announcing [routes] to the internet on behalf of their customers. A couple of AS hops away, China Telecom was mishandling them – announcing them in a manner that would cause internet traffic destined for those IP address ranges to flow back through China Telecom’s network.”

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Indeed, the researchers found that China Telecom uses BGPs in order to carry out their data intrusions.  Created in the early 1980s, BGP protocols do not feature any security controls, often resulting in misdirected traffic through “bad BGPs”. The majority of these cases are attributed to configuration mistakes.

However, researchers found that China Telecom has been deliberately hijacking BGP routes to send legitimate traffic through malicious servers.

They described the state-owned telco as “one of the most determined BGP hijackers in the international community.”

In order to validate their findings, the researchers built a route tracing system to monitor BGP announcements, allowing them to distinguish between normal, accidental patterns and deliberate ones.

They concluded that China Telecom was responsible for patterns of BGP behavior that “suggest malicious intent, precisely because of their unusual transit characteristics -namely the lengthened routes and the abnormal durations.”

“[China Telecom] has already relatively seamlessly hijacked the domestic US and cross-US traffic and redirected it to China over days, weeks, and months,” the researchers said.

“The prevalence of and demonstrated ease with which one can simply redirect and copy data by controlling key transit nodes buried in a nation’s infrastructure requires an urgent policy response,” they warned.

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The routing snafu involving domestic US Internet traffic coincided with a larger misdirection that started in late 2015 and lasted for about two and a half years, Oracle’s Madory said in a blog post published Monday. The misdirection was the result of AS4134, the autonomous system belonging to China Telecom, incorrectly handling the routing announcements of AS703, Verizon’s Asia-Pacific AS. The mishandled routing announcements caused several international carriers—including Telia’s AS1299, Tata’s AS6453, GTT’s AS3257, and Vodafone’s AS1273—to send data destined for Verizon Asia-Pacific through China Telecom, rather than using the normal multinational telecoms.

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Ahead of the third telco player’s selection Wednesday (November 7), Senators Grace Poe and Francis Escudero already voiced concerns about the possible threats to national security and data privacy in case China Telecom becomes the winner of the bidding.

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References:

http://bilyonaryo.com.ph/2018/11/06/think-tank-unmasks-how-china-telecom-is-hacking-us-networks-hijacking-users/

https://internetintel.oracle.com/blog-single.html?id=China+Telecom%27s+Internet+Traffic+Misdirection

https://www.zdnet.com/article/oracle-confirms-china-telecom-internet-traffic-misdirections/

https://arstechnica.com/information-technology/2018/11/strange-snafu-misroutes-domestic-us-internet-traffic-through-china-telecom/

https://www.theregister.co.uk/2018/11/06/oracles_netwatchers_agree_china_telecom_is_a_repeat_bgp_offender/

GSMA 5G Spectrum Guide vs WRC-19 vs FCC 5G FAST Plan

In a new ‘industry position,’ mobile trade association GSMA states its views on spectrum needed for 5G mobile networks. The GSMA 5G Spectrum Guide executive summary talks about a new generation of wireless tech opening up a bunch of new opportunities, but that won’t be possible unless governments and regulators do a much better job of giving wireless network operators the swathes of spectrum they will need to deliver on the promise of 5G.

“Operators urgently need more spectrum to deliver the endless array of services that 5G will enable – our 5G future depends heavily on the decisions governments are making in the next year as we head into WRC-19,” said Brett Tarnutzer, Head of Spectrum at GSMA.

Editor’s Note:

WRC-19 refers to the World Radiocommunications Conference 2019. It’s a rare opportunity for organizations such as various ITU-R committees and the GSMA to propose spectrum to be used for various worldwide wireless applications. As this author has stated many, many times in numerous techblog posts, WRC-19 will confirm the frequencies to be used by all ITU-R IMT networks, including IMT 2020.

Under the terms of the ITU Constitution, a WRC can:

The next ITU Inter-regional Workshop on WRC-19 Preparation – Geneva, Switzerland, 20-22 November 2018.  Details are here.  The results of the ITU-R ​studies included in the Draft CPM Report to WRC-19 will be presented to the Workshop, as well as the status of regional preparations for CPM19-2, RA-19 and WRC-19.​

This Workshop will provide participants with the opportunity to gain a better understanding of the possible solutions identified to satisfy the WRC-19 agenda items and issues. It will also facilitate the exchange of information on the draft common views, positions and/or proposals of the concerned entities.  The World Radiocommunication Conference 2019 (WRC-19) agenda and relevant WRC resolutions can be downloaded from the WRC-19 web page at: ​www.itu.int/go/wrc-19.
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For the U.S., the FCC WRC-19 advisory committee is chartered under the Federal Advisory Committee Act (FACA) to provide to the Federal Communications Commission (FCC) public views and recommendations in preparation for the 2019 World Radiocommunication Conference (WRC-­19).  The FCC is focused on making additional low-, mid-, and high-band spectrum available for 5G services., as stated in the FCC 5G FAST Plan. 

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“Without strong government support to allocate sufficient spectrum to next generation mobile services, it will be impossible to achieve the global scale that will make 5G affordable and accessible for everyone. There is a real opportunity for innovation from 5G, but this hinges on governments focusing on making enough spectrum available, not maximising auction revenues for short term gains.”

GSMA 5G spectrum guide includes:

5G Spectrum Policy Positions (Updated)

The 5G spectrum guide starts with the GSMA’s key policy positions. They focus on areas where governments, regulators and the mobile industry should cooperate to make 5G a success.

Click here to download the updated full position paper in English or French. An updated version in Spanish will arrive shortly.

IMT Spectrum Between 24.25 and 86 GHz (Updated)

WRC-19 will be vital to realising the vision for 5G. The work at WRC-19 (centred around AI 1.13) will look at spectrum for mobile broadband in frequencies between 24.25 and 86 GHz.

Download the updated position paper in English here. There are also updated versions in French and Spanish. They are available here and here.

26 GHz and 28 GHz are both needed for 5G (Updated)

In this infographic we take a look at countries and regions that are trialling and supporting  26 GHz and or 28 GHz. It also details bands plans and use cases.

An updated version of the infographic is available in English here. The new version will shortly arrive in French and Spanish. The old versions are available here and here.

Considerations for the 3.5 GHz IMT range 

Operators need new spectrum to keep up with growing mobile data and coverage demands. The 3.5 GHz IMT range offers an ideal opportunity to meet this demand. The band will be one of the first frequencies to carry 5G traffic, but first it must be licensed.

Download the report in English here,

The 5G era in the US 

This report from GSMA Intelligence explores the current landscape and the future outlook for 5G in the US. It focuses on network deployment, spectrum, use cases, and policy and regulation.

The full report is available here

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“Governments and regulators have a major role to play in ensuring that consumers get the best outcome from 5G,” said GSMA’s Tarnutzer. “Once spectrum is allocated to mobile at WRC, licensing that spectrum at a national level, as history has shown, can take up to 10 years. Therefore, it is essential that governments take the right action now,” he added

That GSMA still feels the need to spell out the importance of radio spectrum to governments and regulators is somewhat astonishing, considering what a redundant and rhetorical issue that should be.  Evidently, GSMA hopes that government regulators will be galvanized to make a strong case for their respective spectrum positions.

Here’s the GSMA’s list of demands for spectrum:

1.  5G needs wider frequency bands to support higher speeds and larger amounts of traffic. Regulators that make available 80-100 MHz of spectrum per operator in prime 5G mid-bands (e.g. 3.5 GHz) and around 1 GHz per operator in vital millimeter wave bands (i.e. above 24 GHz), will best support the very fastest 5G services.

2.  5G needs spectrum within three key frequency ranges to deliver widespread coverage and support all use cases:

  • Sub-1GHz spectrum to extend high-speed 5G mobile broadband coverage across urban, suburban and rural areas and to help support Internet of Things (IoT) services
  • Spectrum from 1-6 GHz to offer a good mix of coverage and capacity for 5G services
  • Spectrum above 6 GHz for 5G services such as ultra-high-speed mobile broadband

3.   It is essential that governments support the 26 GHz, 40 GHz (37-43.5 GHz) and 66-71 GHz bands for mobile at WRC-19. A sufficient amount of harmonised 5G spectrum in these bands is critical to enabling the fastest 5G speeds, low-cost devices and international roaming and to minimising cross-border interference.

4.  Governments and regulators should avoid inflating 5G spectrum prices (e.g. setting high auction reserve prices) as they risk limiting network investment and driving up the cost of services.

5.  Regulators should avoid setting aside spectrum for verticals in key mobile spectrum bands; sharing approaches, such as leasing, are better options where vertical industries require access to spectrum.

References:

https://www.apnews.com/b77934ab658f4ad685d55678a8fe7c59

https://www.gsma.com/spectrum/5g-spectrum-guide/

 

Indigo Cable System to boost connectivity in SE Asia & Australasia when it launches later this year

The Indigo Consortium has confirmed that it has landed the Indigo Cable System, which will link Australia’s East and West coasts, in Coogoo Beach, Sydney.  In September, operators launched the Indigo Cable System from Floreat Beach in Perth, on Australia’s West Coast. Once complete, the Indigo Cable System will connect Australia’s East and West Coasts and then provide onward connectivity to a number of high profile destinations in South East Asia, including, Singapore and Jakarta, Indonesia.

The 9,200km Indigo Cable System will be comprised of two fiber pairs and will be able to support data transfers of 36Tbps. The Indigo Cable Consortium is comprised of AARNet, Google, Indosat Ooredoo, Singtel, SubPartners, and Telstra.

“The landing of INDIGO Central cable by Optus is a landmark development which will boost Australia’s communications ecosystem with much-needed high-speed capacity and network diversity. Together with INDIGO West, the next generation INDIGO Central data superhighway will enhance Singtel and Optus’ subsea networks, creating a cable ring connecting Australia to Singapore, through Southeast Asia, across the Pacific and back to Australia,” said Singtel’s Vice President, Carrier Services, Group Enterprise Ooi Seng Keat.

“This new data superhighway will complement our existing global links to Asia, US, Europe, Australia and the Middle East and allow Singtel and [Australian subsidiary] Optus to meet the growing demand for bandwidth-intensive applications as well as boost network diversity and resilience.”

Telstra head of North Asia and global wholesale Paul Abfalter added that the cable will connect to the operator’s extensive terrestrial infrastructure for onward connectivity in Australia.

“Our vast subsea network is a key part of our international growth strategy and we will continue to invest in additional capacity to meet the increasing demand for data and maintain our network leadership in the Asia-Pacific region.” he said.

References:

https://subpartners.net/indigo.html

https://www.submarinenetworks.com/systems/asia-australia/indigo

https://www.totaltele.com/501509/Singtel-Telstra-and-partners-land-Indigo-Cable-in-Sydney

https://www.telecomasia.net/content/indigo-cable-lands-western-australia

My story: Connecting Australians to the world, from the ’80s to the ‘Tera Era’

 

ITU-T SG15: G.mtn Metro Transport Network + Transport Support for IMT2020/5G Networks

ZTE and China Mobile report that standardization work for a multi company January 2018 contribution on Slicing Packet Network (SPN) technology was approved as a future ITU-T recommendation for “Metro Transport Networks” (G.mtn) at the October 8-19, 2018 ITU-T SG15 meeting in Geneva.

ITU-T SG15 Q11 focused much of the October meeting on topics related to IMT2020/5G transport networks, and approved three new work items including two related to that area.  The new IMT-2020/5G Transport-related work items are both targeted at metro networks, including transport of RAN traffic.  They are G.mtn “Interfaces for a metro transport network,” which is a new transport technology, and G.709.25-50 “25G and 50G OTN interfaces” that is an extension to the OTN.  The other new work item is G.Sup.sub1G “Sub 1 Gbit/s services transport over OTN” that describes existing and new mappings for sub-Gbit/s clients over OTN.

SPN is a multi-service network platform that can meet new requirements of the 5G transport, data center interconnection, enterprise customer services, residential access network services.  The SPN technology endeavors to provide: low latency, high bandwidth, ultra-high-precision synchronization, flexible management and control, and low cost.

From a January 2018 multi-company SG15 contribution #C678-R1:
SPN considerations for new generation transport network 5G transport and data center interconnection have many new requirements on transport network in many aspects, such as bandwidth, latency, network slicing, control, management, synchronization.
To fulfill these new requirements, the following notes should be considered:
1) Packet Friendly:Packet friendly architecture to share the IP/Ethernet ecosystem, friendly support mainstream packet clients.
2) Leverage Ethernet economic feasibility: Share the economically feasible common component (optical module, technologies and chipsets) ecosystem of 802.3 Ethernet Framer/PHYs.
3) High BW scalability with multiple Ethernet PHY/WDM lambda λ bonding: Support high BW/throughput based on economically feasible Ethernet PHY/interface, including flexible and robust BW scalability with tools such as MLG multi-lane or FlexE multi-PHY bonding mechanism.
4) Simple switching mechanism to achieve low latency and low delay variation of end-to-end service: Support deterministic low latency cross connect of Packet/Data units encoded 64/66b block stream as a mechanism for efficiently grooming time sensitive traffics without the complexity of reading the label/address per packet, without packet buffer queuing, without massive forwarding table lookup, and etc., Moreover, unnecessary heavy wrapping overhead and complex map/demap process should be avoided.
5) Slicing Ethernet Cross Connect, Nested Hard isolation Slicing: Support nested network slicing as a key enabler for network slicing as a service and network slicing wholesaling.
6) Support Multi service: Appropriate Multi service support should be considered. The network should support all kinds of services in Metro network such as Wireless backhaul, Enterprise e-Line/e-LAN, residential broadband.
7) High accuracy timing synchronization: High accuracy timing synchronization better than +/- 130ns for 5G wireless. The synchronization aspect is currently under discussion and development in Q13, this contribution will not discuss it in any detail on this aspect.
8) Flexible and smart control/management mechanism: SDN is a useful tool to simplify the network, equipment and its maintaining & operation, make the network more flexible and smart, SDN based control/orchestration/management should be considered. Here in this contribution we focus on the data plane architecture thus do not discuss much about this aspect.
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G.mtn is compatible with the Ethernet ecosystem and based on slicing the Ethernet core.  IEEE 802.3 Ethernet PHYs have been proven as successful interface technologies evolved from 100M fast Ethernet, Gigabit Ethernet to 10GE. Most economically feasible building blocks for STL are single lane standardized 802.3 Ethernet optical PHYs, 10GBASE-LR/25GBASE-LR/50GBASE-LR up to 10km and 10GBASE-ER/25GBASE-ER/50GBASE-ER up to 40km. Higher data rate beyond 50G Ethernet PHYs such as 100GE, 200GE and 400GE are mainly multilane bonding architecture with 25Gbps or 50Gbps per lane [1]. There are also some economically feasible off the shelf grey optical module (but non-standard) for Ethernet, such as 80km ZR for 10GE/25GE or higher rate multi-lane PHYs with 10/25Gbps per lane in addition to the standard Ethernet PHYs. All these Ethernet PHYs share a common component ecosystem thus have a great advantage on their economic feasibility.
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At the October ITU-T SG15 plenary session in Geneva, Chinese network operators, equipment vendors, and research institutes submitted several proposals for 5G network transport technology solutions.  From Contribution 1034 by China Mobile and other China resident companies: A proposal to initiate a new work item on Management Aspects for SPN: 

Slicing Channel Layer (SCL) is defined as a path layer. Many SPN contributions have been presented in previous ITU-T SG15 meetings which clearly showed that SPN can be an appropriate candidate solution for 5G transport.,,

It is proposed that Q12, Q14 start a new work item on management aspects for 5G transport networks. It shall address management aspects of SPN network elements containing transport functions for the SCL and SPL layers. The same management architecture and tools for traditional transport networks such as MPLS-TP and OTN shall be reused as much as possible. The management functions for fault management, configuration management and performance monitoring shall be specified.

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Based on the above proposals (led by China Mobile),  ITU-T SG 15 approved G.mtn standard initialization of the SPN forwarding plane technology.   China Mobile persuaded industry experts attending the SG 15 meeting that SPN has advantages in terms of 5G transport capability, key technical feasibility and industrialization, ZTE and China Mobile said in a statement.

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Transport Network support of 5G:  An updated version of Technical Report GSTR-TN5G, Transport network support of IMT-2020/5G, was agreed. This report captures requirements for Transport Network support of 5G mobile fronthaul, middle-haul, and backhaul networks. A new Recommendation was completed on Radio over fiber systems, and a new Supplement on 5G Wireless Fronthaul Requirements in a PON Context.  New Recommendations G.8262.1 and Amendment 2 to G.8273.2 that specify new clocks to support synchronization for IMT-2020/5G were consented.

References:

https://www.zte.com.cn/global/about/press-center/news/201811/20181102

https://www.linkedin.com/pulse/itu-t-created-new-work-item-gmtn-spn-weiqiang-cheng

https://www.telecomasia.net/content/itu-t-initializes-gmtn-standardization

https://www.itu.int/en/ITU-T/studygroups/2017-2020/15/Pages/exec-sum-201810.aspx

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Sapio Research Survey: 20% have SD-WAN project, but 48% of those are proof of concept

In a survey of 200 senior IT and networking managers in the US and the UK, Sapio Research found 20% of respondents said they have a software-defined WAN project in progress, while 32% haven’t explored the technology and 27% may look at it in the future. About one-third of respondents said they wanted to reduce network costs and to better manage their network infrastructure.  The research study found that 48% of those are running SD-WAN proof of concept at select sites or other limited deployments. That means only about 10% are transitioning fully to SD-WAN.

The survey was commissioned by Teneo and based on input from 200 senior IT and networking managers evenly split between the U.S. and U.K. The companies have worldwide operations and revenues between $127 million and $38 billion.  The survey found that 32% have not yet explored the technology, though 27% may do so in the future.

When senior IT professionals were asked why they were considering SD-WAN, the most common reason was the increasing complexity of network infrastructure and performance tasks (cited by 36% of interviewees), closely followed by the need to cut network costs (34%) and the need for better management of network infrastructures (also 34%).  Increasing pressure on both company resources and budgets as IT team look after more complex network infrastructures is driving companies to examine SD-WAN’s potential.

Exactly half of companies questioned say that deploying and managing networking infrastructure is time-consuming. Interviewees estimate that these upkeep tasks take up 36% of their overall IT budget. One third of the survey (33%) admit that they had used ‘as a Service’ models from external providers to keep on top of maintenance tasks.

Researchers also found that companies are blending connectivity options to get necessary bandwidth: nearly four in ten (38%) of interviewees want to add more MPLS, 22% want more Internet connectivity, and 20% want to add more Internet and MPLS combined.  Under one in five (17%) said their needs were satisfied.

Half of the respondents pointed to the time-consuming nature of deploying and managing a network as their main driver. Overall, those interviewed said that upkeep consumes as much as 36% of their IT budgets. One-third said that they have used “as-a-service” platforms to keep pace.  Varied offerings have emerged. “Due to the immaturity of the SD-WAN space each vendor has come to the market with a different strategy,” wrote Steve Evans, Teneo’s vice president of solutions engineering in response to emailed questions from FierceTelecom. “We are seeing this converge in some areas. However, there are still noticeable differences between the major players in the space. I would not say that the vendors do not know what to bring to market. I think it’s more that some vendors favor particular features over others.”

The SD-WANs enterprises deploy will look different from one another, according to the survey. Thirty-eight percent of respondents want to add MPLS, 22% want to add broadband and 20% want to add both. Seventeen percent are happy with their current connectivity.

It is perhaps surprising that companies want to add MPLS, since reducing costs is seen as a key driver of SD-WAN. “SD-WAN is not about removing MPLS, although there can be cost benefits,” Evans wrote. “With the reliability of Internet circuits or broadband improving, the usage of MPLS will still have a place until people are comfortable with running business critical applications over circuits with no SLAs.”

Evens did point to cost savings of using broadband where it makes sense. “We have seen SD-WAN being used to enable businesses to utilize all of the MPLS bandwidth they are paying for to improve service for critical applications and then augment this bandwidth with the cheaper options for less important traffic, thus removing the expensive backup circuits and gaining more bandwidth for less cost,” wrote Evans.

There still is a learning curve for both vendors and end users. “The challenge around understanding SD-WAN is that vendors are all talking features and that they all fit every situation,” Evans wrote. “They are not starting with what the customer is trying to achieve and then showing how their technology would fit the needs. There is also a misunderstanding on what is meant by certain features and in comparing how well one solution executes on a feature.”

Progress is being made, however. “More and more businesses already have a basic understanding of SD-WAN and are able to articulate their requirements, but some are still looking to get an understanding of the market and the technology,” according to Evans. “Both groups need help understanding exactly how their requirements map to the available SD-WAN technologies.”

Another element that is not yet clear is who companies prefer to work with. Thirty-nine percent of survey respondents want to partner with a global network vendor, 24% with a telecommunication partner and 24% with a management consultancy.

The survey found that 8% of respondents are considering specialist SD-WAN vendors, 3% are considering specialist integrators of SD-WAN and 3% will use multiple partners.

“Network managers are looking at SD-WAN strategies to run multiple networking environments in standardised ways – whether the underlying motivation is greater simplicity, cost efficiency or transforming critical applications’ performance across their company’s operations,” said Marc Sollars, CTO of Teneo.

“Many firms are clearly putting a toe in the water on SD-WAN, or doing a proof of concept, but it’s still very hard to say when this test phase will start to translate into enterprise-level implementations,” added Sollars. “In many ways, the broad range of choice that SD-WAN brings is what’s causing companies to hesitate over their decisions.”

References:

One in five companies implement initial SD-WAN projects as IT teams grapple with network maintenance workloads and costs, says Teneo research

https://www.teneo.net/us/services/managed-services/network-managed-services/manage/service/managed-sd-wan/

https://www.fiercetelecom.com/telecom/research-sd-wan-drivers-strategies-are-broad-and-deep

AT&T exec: SD-WAN is “killer app” after MEF says they will define SD-WAN service

https://info.aryaka.com/sdwan-primer.html?utm_source=bing&utm_network=search&utm_medium=cpc&utm_campaign=sd-wan-primer-americas&utm_adgroup=sd-wan&utm_term=sd-wan&utm_content=ad2&_bt={creative}&_bk=sd-wan&_bm=p&msclkid=e6507f51cd901bff70e1248da39c177e

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