UScellular now has more than 100,000 Home Internet/Fixed Wireless Access (FWA) customers and it anticipates even more growth over the coming years.
In 2022, fixed wireless services accounted for 90% of home broadband net additions, according to Leichtman Research Group. In the U.S., Verizon is by far the leader in 4G/5G FWA ending 2022 with 1.452 million fixed wireless home internet customers. The telco added 384K, 393K, 379K, and 342K in the last four quarters. It now has 2.229 million FWA internet subscribers.
In a press release on Tuesday, UScellular Chief Marketing Officer Eric Jagher said they knew rural areas in particular would see great benefit from having a FWA solution.
“We continue to enhance our Home Internet experience for customers, and the growth and positive response we’ve received to this service has us excited for the future. As we celebrate this milestone, we look forward to further updating the service so we can soon surpass hundreds of thousands of Home Internet customers,” Jagher stated.
As UScellular continues to build out its 5G mid-band network, more customers will be able to realize the fast, dependable connectivity that Home Internet provides. Earlier this year, UScellular launched its 5G mid-band network in parts of 10 states and expects to cover 1 million households by the end of the year and 3 million households by the end of 2024. This network can deliver speeds up to 10x faster than its 4G LTE network and low-band 5G.
UScellular initially offered Home Internet on its 4G LTE network and has upgraded the service with low-band, mid-band and mmWave 5G in select markets across the country. Most customers today can access 5G speeds on the service, which has led to a doubling of the customer base over the last 18 months. The company currently offers self-install, plug-and-play internal antennas and routers and a professionally installed external antenna in certain areas. Later this year, the company expects to have additional self-install options available to help meet the evolving needs of customers.
Additionally, UScellular offers a free Internet Setup Coach for all new customers. Experts from Asurion are available via phone to help customers with router placement for the best speeds and getting all essential devices – like computers, TVs and doorbells – connected to their home’s Wi-Fi network.
As UScellular looks to further enhance and expand its Home Internet service especially in rural areas, funding from the National Telecommunications and Information Administration’s Broadband Equity Access and Deployment (BEAD) program will be important. Fixed wireless technology will likely be the best and most affordable option in many under- and un-served areas to help bridge the digital divide in the United States.
Indeed, UScellular has made it clear that it wants to use funds from the BEAD program to build more towers and serve more rural areas with FWA while increasing its 5G mobile coverage.
The telco this week reiterated the importance of that BEAD funding. “Fixed wireless technology will likely be the best and most affordable option in many under- and un-served areas to help bridge the digital divide in the United States,” the company stated.
UScellular is the fourth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to help customers stay connected to the things that matter most. The Chicago-based carrier provides a strong, reliable network supported by the latest technology and offers a wide range of communication services that enhance consumers’ lives, increase the competitiveness of local businesses and improve the efficiency of government operations. Through its After School Access Project, the company has pledged to provide hotspots and service to help up to 50,000 youth connect to reliable internet. Additionally, UScellular has price protected all of its plans, promising not to increase prices through at least the end of 2024. To learn more about UScellular, visit one of its retail stores or www.uscellular.com. To get the latest news, visit newsroom.uscellular.com.
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