Super fast broadband boosts UK business; Calls to break up BT & sell Openreach

The roll out of super fast broadband in the UK has increased revenues for businesses and created jobs, says a report by the UK Department for Culture, Media and Sporttitled: “The Evaluation of the Economic Impact and Public Value of the Super fast Broadband Programme, covering 2012 to 2016.”

“We’ve also recently introduced a raft of lower wholesale prices to help drive higher take-up of faster fiber services which will help to further fuel the boost to the UK economy,” Openreach chief Clive Selley said.

“Our roll-out of superfast broadband across the UK has been the most challenging infrastructure project in a generation, but is one of our greatest successes,” said digital minister Margot James. “We are reaching thousands more homes and businesses every week that can now reap the clear and tangible benefits that superfast broadband provides. We are helping to ensure the downfall of the digital divide.”
Superfast broadband can be defined either as a service capable of delivering speeds above 24Mbps (the threshold used by DCMS) or 30Mbps (the threshold used by Ofcom). However, it should not be confused with full-fibre – also known as fibre-to-the-premises – broadband, which can generally deliver ultrafast speeds of over 100Mbps.
Superfast broadband is almost always delivered using fibre-to-the-cabinet (FTTC) technology, which uses fibre backhaul to street cabinets and copper cables to bridge the last mile between the cabinet and the premises.
About five million homes and businesses can now access a superfast service through BDUK, with take-up running at 45%, double the expected rate, which, as previously reported, has seen millions returned by Openreach to advance the programme further still.
Openreach CEO Clive Selley said: “It is great to see businesses across the UK reaping the benefits of faster broadband speeds and I am proud of the leading role that Openreach has played in helping to deliver the government’s roll-out of superfast broadband – one of Britain’s great engineering achievements.
“We have also recently introduced a raft of lower wholesale prices to help drive higher take-up of faster fibre services, which will help to further fuel the boost to the UK economy.”
References:

https://www.bbc.com/news/business-45238452

https://www.gov.uk/government/news/need-for-speed-drives-superfast-broadband-boost-for-wales

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From the FT (see reference below):

Several large shareholders are pushing for a spin off of BT’s Openreach, the regulated part of the former UK incumbent that owns and manages the national broadband infrastructure.  BT said: “Openreach is an important part of BT and there are no active plans to sell the business.”
Ofcom, the UK telecoms regulator, looked as part of a long-running market review at whether the broadband market would be better served if Openreach were fully independent. BT agreed to a series of measures to improve the independence of Openreach, including establishing the business as a legally separate company, to appease its critics while maintaining ownership of the network.

KT to build fiber optic network in Philippines as part of $1.8B broadband project

KT CorpSouth Korea’s largest telecommunications network operator, will participate in a nationwide project to greatly improve Internet connectivity in the Philippines, gaining a major foothold in the Southeast Asian country and neighboring region.

KT signed a 53 billion won (US$ 47 million) contract last week with the Philippines’s Converge ICT Solutions Inc. to build an optical fiber network along some 1,570 kilometers (975 miles) of main roads in the northern region of Luzon. The company hopes the contract will lead to more business partnerships with the top Philippines Internet provider in the future.

The latest deal is part of Converge’s $1.8 billion endeavor to expand its broadband coverage throughout the Philippines over the next five years. KT is increasing efforts to expand its business presence and partnerships overseas, notably in AsiaEurope and Africa, with the company’s latest Internet solutions, including GiGA Wire, GiGA WiFi and GiGA LTE.

“The partnership with Converge ICT Solutions is a great opportunity to introduce our technological expertise in telecommunications network planning, construction and operation not only in the Philippines but also in neighboring countries,” said Yun Kyoung-Lim, head of KT’s future convergence and global businesses. “KT will continue its efforts in representing the Republic of Korea to the world as the global ICT leader.”

KT is a global leader in next-generation wireless technology. The company is preparing for the commercial launch of the country’s first nationwide 5G network early next year and successfully showcased trial 5G services with the world’s first 5G-ready network. The company is also a pioneer in future technologies such as artificial intelligence (AI), autonomous driving, and virtual and augmented reality (VR and AR).

In recent years, KT has installed more than 5,500 kilometers (3400 miles) of optical fiber networks in MyanmarBangladesh and other countries. For the Philippines-based project, the company plans to cooperate with many Korean small- and mid-sized companies, which have proven their high quality through previous overseas projects. KT expects to have more business opportunities in the Philippines, including smart energy, corporate and public innovations, and disaster and safety management.

The Korean telecom leader also signed an agreement last month with Germany-based albis-elcon to provide its GiGA solutions and next-generation technologies to communications service providers in Europe and other parts of the world. KT is also now working on various projects to improve ICT infrastructure in Africa, including broadband networks in RwandaGabon and Botswana and a public security network in Angola.

Luzon is the largest of more than 7,000 islands in the Philippines and is home to the Southeast Asian country’s capital, Manila. More than half of the country’s population, estimated at over 106 million, live on Luzon. Because the country consists of so many islands, the Philippines has experienced difficulties in improving its Internet speed and telecommunications service environment.

When the optical fiber cables project in Luzon is completed in June 2020, a great number of people in the Philippines are expected to benefit from high-speed home Internet connections. Philippines President Rodrigo Duterte has established the Department of Information and Communications Technology, and the administration is promoting e-government services and ICT development.

About KT:

KT Corporation, Korea’s largest telecommunications service provider reestablished in 1981 under the Telecommunications Business Act, is leading the era of innovations in the world’s most connected country. The company leads the 4th industrial revolution with high speed wire/wireless network and innovative ICT technology. After installing 4.5 million fixed lines for 20 million users in just 12 years, KT was the first telecom provider to introduce 5G broad-scale trial service in 2018. It is another step in KT’s continuous efforts to deliver essential products and services as it seeks to be the No.1 ICT Company and People’s Company.

For more information, please visit our English website at https://corp.kt.com/eng/

Samsung’s Digital City Provides a Glimpse of What’s Possible with 5G

Samsung’s digital city in South Korea showcases many of the perceived benefits of 5G.  Samsung has deployed a 5G hot spot (or hot zone) within its campus to demonstrate how quickly a person in a moving vehicle could download and upload large video files to the network.   The company’s pre-5G standard technology already supports some in-vehicle services, as well as smart city initiatives such as traffic, smart lighting and CCTV, and as it gains widespread coverage, even more innovations will occur.

Sporting venues will likely use 5G hot zones to deliver a new in-stadium fan experience that offers personalized video feeds of a customer’s favorite player to their mobile device. One example of this was the time slice feature that was available for the winter Olympics. Moreover, remote healthcare use cases will get a boost with better bandwidth to enhance the video and enable new use cases such as assisted surgery with augmented and virtual reality.

https://news.samsung.com/global/video-5g-city-samsungs-preview-of-the-5g-era

 

Cignal AI’s Optical Customer Markets Report: Optical spending up in China & NA; Down for cloud service providers & other regions

Cignal AI’s (Andrew Schmitt) latest  Optical Customer Markets Report states that spending growth by cable Multiple System Operators (MSOs) led all other North American industry verticals during first quarter 2018. The report also reveals that contrary to continued increase in China’s optical spending, incumbent network operator spending in North America and Europe, Middle East and Africa (EMEA) on optical transport equipment continues to decline.  Spending in North America grew 30 percent and outpaced all other customer verticals, including cloud operators.

Indeed, optical equipment spending by cloud operators has stalled due to rapidly declining prices and the use of IP-over-WDM as a substitute. Despite the downward trend, however, Ciena and Infinera continue to increase market share in the cloud optical network market.

“In North America, cable MSOs were the strongest performing customer market during the first quarter of 2018,” says Andrew Schmitt, lead analyst at Cignal AI. “Cloud operators are not increasing purchases of optical equipment, though common belief right now is just the opposite. The revenue growth from cloud operators experienced by Ciena and Infinera came at the expense of other vendors’ sales.”

Other key findings in the report include China being the largest source of optical hardware market growth, almost single-handedly representing the one-third global spending by Asia. Global spending by cable MSOs grew 5% year-over-year in the first quarter, with North America increasing 30%.

Other findings of the report were outlined in the press release and included:

  • Ciena and Infinera sales growth in the cloud and colo market came during a period of overall spending decline among these customers (see above chart).
  • Optical equipment spending by cloud operators has stalled, which contradicts the common perception that cloud operators like Amazon, Google and Microsoft are increasing spending on optical transport equipment. Growth in the cloud market has been inhibited by rapidly declining prices and the use of IP over WDM as a substitute.
  • One third of global spending on optical hardware is in Asia, with almost all coming from Chinese incumbent operators.
  • Cable MSO global spending grew 5 percent year-over-year in the first quarter.

Cignal AI’s Optical Customer Markets Report is issued quarterly and quantifies optical equipment sales to five key customer markets as well as equipment vendor market share for sales to cloud operators.

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From a separate Cignal AI market research report, here’s the latest YoY Revenue % increase/decrease for various segments of the optical networking market by country or region and Grand Total:

 

Chart courtesy of Cignal AI

FTTH/FTTP Update: Migration from HFC to Distributed Access Architecture for MSOs

by Jon Baldry, Director Metro Marketing at Infinera

Fibre to the Home (FTTH) or Building (FTTP) is now a very popular choice for new housing developments and business parks across the globe. Extending broadband availability and raising public expectations provides a major boost for the industry, but there is a greater challenge in regions with a well-established copper or cable infrastructure. Telcos are already stretching DSL technology to discourage customer churn. Cable too has significant territory to defend: it begins with a more powerful offering, but MSOs cannot be complacent.

QoS is the new battle cry, and Distributed Access Architecture (DAA) offers a major challenge to the spread of Fibre to the Home. The migration to DAA is inevitable, but not to be undertaken lightly.  The global advance of FTTH has been dramatic, and it is expected to provide nearly 50% of all broadband subscriptions by 2022. But it is worth noting that this has been driven by exceptional uptake in certain countries, notably the Far East, where the legacy copper and cable infrastructure was less established.

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China accounts for over a third of the global broadband total, and over 70% of those connections are on FTTH. Singapore has 95% FTTH, South Korea over 80% and Hong Kong over 70% according to the Fibre Broadband Association. Compare that with Europe, with its legacy copper and cable infrastructure, where FTTH penetration is barely 10%.

Editor’s Note:  Point Topic said that  in 12 months to the end of Q1 2018, China added nearly 63 million FTTH connections. This figure constituted 80% of global FTTH net adds in the period.

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Fibre still has a long way to go, and installation will take time in the old world with its stricter planning regulations and narrow old-town streets.  What does the world want from broadband?

Expectations are changing rapidly. Optical fibre now delivers about six times the capacity that DSL can manage. There is still huge demand for downloads and streaming video and services like 4K HDTV are pushing demand way beyond the capabilities of current DSL technology. More significantly, in addition to the video demands, users also use a broad range of services such as social media, gaming and potentially, in the not too distant future, virtual or augmented reality where upload speeds and latency become much more important. Here legacy cable delivery does have a distinct disadvantage – although it has accelerated its download speeds to stay around 80% of fibre capacity, cable’s upload speeds are more like one third of what FTTH can offer. Cable was in a strong position in the days of asymmetric Internet usage, but today’s soaring demand for massive bandwidth, fast uploads, low latency and high reliability presents a serious challenge, and the industry is looking to a new Distributed Access Architecture (DAA) to meet this challenge. This is a radical move that will impact the entire system for cable multiple service operators’ (MSOs) optical networks, from “fiber-deep” access networks to support Remote PHY Devices (RPDs) to the need for enormous bandwidth scalability throughout their entire networks.

For a couple of decades cable operators have used Hybrid Fibre Coax (HFC) to connect the core to the access networks. The fibre carries the data as analogue radio frequency (RF) signals, similar to those in the coaxial access cables, rather than digital packets as in a typical fibre network like FTTH (Fig 1). This analogue infrastructure is expensive to operate and maintain. Digital signals are more tolerant of signal to noise degradation and are therefore less affected by attenuation, whereas analogue signals need a chain of power hungry amplifiers along the route to maintain signal strength and quality. This analogue technology was designed to suit earlier network requirements, which it supported well, but it cannot scale to meet today’s increasing demands.

Figure 1: The Current HFC Access Network 

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Note also that each Optical Network Terminal (ONT) typically serves several hundred homes, requiring costly analogue equipment that requires considerable maintenance. With so many subscribers per node, the system struggles to support bursts in demand, slowing down delivery at those most critical times.

The new “fibre deep” approach pushes today’s default packet-based digital fibre technology out closer to the end point (see Figure 2). Replacing analogue channels and the older transmission protocol also frees up spectrum in the remaining shorter coaxial plant for more efficient use of capacity, enabling Full Duplex delivery so that upload speeds will be able to match download speeds. This narrows that gap between FTTH and Cable for interactive gaming, virtual reality and social media purposes – as well as increasing its potential for future Internet of Things (IoT) applications where masses of data may be uploaded from countless small devices.

Note also in Figure 2. below that increasing in the number of nodes closer to the end users means that each one serves around one tenth of the number of subscribers, and this facilitates exceptional interactive services. The cable network has for many years supported on-demand content, and the updated network architecture makes room for more locally stored content. Being closer improves responsiveness and Quality of Service (QoS), especially during peak hours.  These developments will present a serious challenge to the arrival of FTTH providers, who already have to compete against an existing infrastructure and established customer base.

 

Figure 2: HFC to Distributed Access Architecture (DAA)

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Huge potential versus tricky demands of DAA:

DAA offers exciting opportunities, but migration to this new architecture presents a raft of new challenges. Fibre and DWDM pushing deeper into the access network from the secondary hub to remote RPDs means a tenfold or so increase in the number of end points for the DWDM network. Secondary hubs will now also have to aggregate 100s of 10Gb/s circuits from RPDs into efficiently filled 100Gb/s backhaul circuits to the primary hubs. These secondary hub locations are often already space and power constrained and when they aren’t, operators may look to consolidate secondary hubs, creating a space and power constrained environment.

Selecting suitable equipment will no longer be a simple matter of asking a preferred supplier to meet the required performance levels, it will be necessary to look closely at the specifications to see if devices are sufficiently compact and power efficient to optimise scarce secondary hub real estate and to provide additional capabilities that can address the significant operational challenges of managing such a high density aggregation. With a tenfold or so increase in the number of RPDs terminating the DWDM network, installation and operating expenses will soar unless care is taken to choose the most compact, reliable and easy to maintain equipment.

Optical equipment suppliers are aware of these concerns and are rising to the challenge of mass deployment of DAA networks. Great advancements are being made in terms for density, power consumption and addressing the operational challenges of managing potentially 1000s of fibers within a secondary hub rack. What’s more, the industry has been working to bring the International Telecommunications Union’s (ITU) vision of autotuneable WDM-PON optics up to the performance levels required to support the reach and capacity requirements of DAA networks. This eases the pressures of commissioning and maintaining extensive DWDM optical networks by replacing the technicians’ burden of determining and adjusting wavelengths at every installation. Autotuneable technology will automatically select the correct wavelength without any configuration by the remote field engineer enabling them to treat DWDM installations with the same simplicity as grey optics.

These are the sort of challenges that will be faced as MSOs migrate to DAA, and they will need to take a very close look at their choice of equipment and solutions in order to meet the very specific challenges of fibre-deep access networks. However, a successful DAA rollout is not just about what happens in the access network. DAA will also create a surge in bandwidth demand throughout the entire infrastructure – from access through transport to core. Unless steps are taken to reinforce, optimise and automate the entire network capability, the most powerful, responsive and efficient access network could become its own worst enemy.

Conclusions:

Already nearly a half of all US consumers are using streaming video services and 70% “binge watch” TV series, while virtual and enhanced reality services and 4K high definition TV are still poised to go mainstream. So future-proofing a cable MSO’s network means preparing for a highly uncertain future.

Network operators will need help from specialist optical equipment providers to optimise optical transport platforms to their specific needs, creating network architectures that will be highly scaleable, that simplify operations, accelerate the launch of new services, and minimize total cost of ownership. Something that will only be achieved by installing intelligent networks that integrate best-in-class technology and automate a significant proportion of manual operations.

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On July 23, 2018, Infinera announced its intent to acquire Coriant, a global supplier of open, hyperscale networking solutions for service providers and web-scale internet operators. We are excited at the opportunity to combine forces with Coriant and are delighted to imagine the possibilities. Infinera’s acquisition of Coriant positions the company as… Read More

2Q-2018 Status & Direction of AT&T Communications, by CEO John Donovan

2Q-2018  for AT&T had 76,000 IP broadband net adds with 23,000 total broadband net adds. That’s the seventh consecutive quarter of broadband growth for AT&T Communications.   About 95% of our consumer broadband base is now on our IP broadband as our transition from DSL is drawing to a close. Our fiber build continues at a fast clip, now passing more than 9 million customer locations, and we expect that this time next year to reach 14 million locations.

This gives us a long runway for broadband growth. We’re doing very well in our fiber markets, including a 246,000 net increase in subs on our fiber network in the second quarter.

Now I’d like to update you on several key initiatives we have underway, so we’ll turn to Slide 17. Evolving our video portfolio is top priority for us. We believe we’re well positioned as our customers move toward a more personalized set of streaming products.

Our new platform was launched in May as the DIRECTV NOW user interface, and it’s now live on all supported device operating systems and has been well received with strong engagement by customers.  It offers a new cloud-based DVR and more robust video-on-demand experience with new pay-per-view options. Over time, it will bring additional advertising and data insight opportunities.  This new video platform gives us flexibility to adapt to the market with new offerings and products. Late in the quarter, we added our third video offering called WatchTV, a small package of 30 live channels and 15,000 on-demand titles.

We include WatchTV in our unlimited, more wireless plans where you can purchase it for $15 a month, making it perfect for customers who want video but not at the cost of a large package.  This complements DIRECTV NOW where we continue to see success in attracting cord cutters and cord severs. And later this year, we will begin testing a premium product extension, which is a streaming product that will give the full DIRECTV experience over any broadband, ours or competitors’.  It will have additional benefits of an improved search and discovery feature and an enhanced user interface. We’re excited that this will complement our top-end product for those who don’t want or can’t have a satellite dish.

Our open-video platform also dovetails nicely with our ongoing focus on driving the industry’s leading cost structure. The new platform is low touch with lower acquisition costs as streaming services becomes a bigger part of our business.

Digital sales are a cost-efficient way of customer engagement, and we’re seeing double-digit growth in our digital sales and service. We’re also seeing operating expense savings from our move to a virtualized software-defined network.

More than 55% of our network functions were virtualized at the end of 2017, and we’re well on our way to meet or exceed our goal of 75% virtualized by 2020. These and other cost management initiatives have helped drive 13 straight quarters of cost reductions in our technology and infrastructure group.

Finally, I’d like to give an update on our FirstNet build and other network investments. Our FirstNet network build is accelerating. We expect to have between 12,000 and 15,000 band 14 sites on air by the end of this year 2018, and we’re ahead of our contractual commitment.  And don’t forget, when we’re putting in equipment for FirstNet, we’re also deploying our AWS and WCS spectrum, utilizing the one touch, one tower approach. This approach allows all customers access to our improved network.  FirstNet also gives us an opportunity to sell to first responders. So far, more than 1,500 public safety agencies across 52 states and territories have joined FirstNet, nearly doubling the network’s adoption since April.

In addition to our efforts with FirstNet, 5G and 5G Evolution work continues its development in several different areas that will pave the way to the next generation of higher speeds for our customers.

We now have 5G Evolution in more than 140 markets, covering nearly 100 million people with theoretical peak speeds of at least 400 megabits per second with plans to cover 400-plus markets by the end of this year.  Our millimeter wave mobile 5G trials are also going well, and we’re on track to launch service in parts of 12 markets by the end of this year.

References:

https://seekingalpha.com/article/4189740-t-inc-t-ceo-randall-stephenson-q2-2018-results-earnings-call-transcript?page=8

https://seekingalpha.com/article/4189949-t-inc-2018-q2-results-earnings-call-slides

 

Analysys Mason: Public WiFi to add $20B to India’s GDP

Public Wi-Fi can play a key role in driving ubiquitous connectivity and digital inclusion in India, as explored in an Analysys Mason report  – ‘Accelerating connectivity through public Wi-Fi: Early lessons from the railway Wi-Fi project.

Despite fast increases in number of people connected (316 million at the end of 2017, compared to 200 million the previous year), mobile broadband penetration in India stood at only 31% at the end of 2017, still significantly behind many of India’s peers. The report, prepared through the lens of Google and Railtel Public Wi-Fi project, support the Government’s ambition under the draft NDCP to reach 5 million access points in 2020 and 10 million in 2022, to provide an all-pervasive coverage and internet connectivity, for 600 million Indians.

David Abecassis, partner at Analysys Mason, said: “In the last few years, India has made significant progress in driving mobile data usage, thanks to improved networks, and low cost data. But to really achieve the connected India vision, India will need to further invest in developing public Wi-Fi as a complement to mobile and fiber broadband.”

According to Abecassis, the Google and RailWire project to deploy high speed Wi-Fi across 400 stations has shown that there was a technical and operational solution to providing high-quality public Wi-Fi to millions of Indians nationwide, on affordable terms.

“The success of this rollout and Reliance Jio’s 80,000 public Wi-Fi access points as of mid-2017 provided valuable insights in further developing public Wi-Fi as a service that can truly achieve the Digital India vision,” he added.

Accelerating Connectivity Through Public Wifi

The report further outlines an opportunity to develop a wider connectivity ecosystem with Public Wi-Fi as a key component, which can not only benefit users and wireless ISPs, but also telecom service providers, handset manufacturers and venue owners.  ISPs  can benefit by monetizing demand for faster mobile broadband and higher data volumes on their networks, as people get used to fast speeds and ubiquitous connectivity.

Analysis Mason found that around 100 million people would be willing to spend an additional USD 2 to 3 billion per year on handsets and cellular mobile broadband services, as a result of experiencing fast broadband on public Wi-Fi. In addition to driving productivity improvements from high speed Wi-Fi for the overall economy, public Wi-Fi can also translate into tangible benefits to GDP, by around USD 20 billion between 2017-19 and at least  billion per annum thereafter.

References:

http://www.analysysmason.com/Research/Content/Reports/public-wifi-to-enable-40-million-new-users-jul18

Google’s Internet Access for Emerging Markets – Managed WiFi Network for India Railways

4G Speeds Increase in the U.S. and Asia: Seoul, Korea and Singapore fastest 4G cities

4G (LTE and LTE Advanced) speeds have increased all over the world in the last year.  In the U.S., PC Mag wrote:

Peak speeds have jumped from the 200Mbps range to the 300Mbps range, average download speeds have bumped up by 10Mbps or more, and latency has dropped by 10ms. That’s an impressive change in one year, and it continues the trend of improvement that we’ve seen over the past several years of testing.

2018 FMN Overall Scores

As we get to a world where we can assume 20Mbps or higher download speeds on 4G in most cities, other questions arise: Where are those speeds most consistent? Where is the network most responsive, especially when you’re downloading pages made of many small files?

Our tests cover data speeds and reliability; we don’t make voice calls. But our awards for data service apply more and more to voice, too. All of the carriers other than Sprint now use voice-over-LTE, piping their voice calls through their data networks. So the reliability of those LTE data networks translates into the reliability of your HD voice calls, as well.

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In Southeast Asia (including Japan, but not China except for Hong Kong), Seoul and Singapore are the fastest 4G cities, according to a regional ranking of major cities from OpenSignal.  An analysis of 12 cities in the region shows that Seoul recorded an average 4G speed of nearly 50Mbps, with Singapore close behind.

Four cities demonstrated 4G speeds of over 25Mbps – Taipei, Tokyo, Yangon and Ho Chi Minh. The latter cities have benefited from having launched 4G just two years ago, which OpenSignal said suggests that they have not yet filled their networks to the extent that speeds have started to decline.

The final six cities examined all had speeds at or below the global average of 16.9Mbps. Hong Kong was highest among this grouping, followed by Kuala Lumpur, Manila, Bangkok, Phnom Penh and Jakarta.

OpenSignal noted that Southeast Asian operators are focusing on improving coverage over speed.   Singapore topped the list for average 4G upload speed at 15.4Mbps, followed by Seoul and Yangon. But the gap between the fastest and slowest upload speed was only around 10Mbps, with even the slowest cities in the region, Phnom Penh and Jakarta, averaging 4G upload speeds of 4.9 Mbps.

 

As 4G connections are far superior to 3G connections, Southeast Asia’s wireless network operators seem intent on making LTE services accessible to the vast majority of their customers before they turn their attention to raw speed.

Nokia, Tencent working together on 5G applications

Nokia and Tencent will collaborate on 5G applications, testing and rolling out offerings to WeChat and QQ users, the companies announced. Under the partnership, the two will focus on products for the transportation, finance, energy, intelligent manufacturing and entertainment sectors, including edge computing, “Cellular Vehicle-to-Everything” and cloud-based entertainment.

Nokia to build and test 5G apps in China with Tencent, leveraging 1B+ WeChat and QQ users

 

Comcast Blames Widespread Service Outage on Cut Fiber Lines Owned by CenturyLink & Zayo

Comcast Corp, which has more than 29 million business and residential customers, today blamed cuts in two fiber lines for a widespread system failure that knocked out cable, internet and phone services around the country.

It was unclear how many customers were affected as the system failure, which appeared contained to Comcast’s network, also disrupted connectivity services like Netflix Inc. and Okta Inc. as other internet service providers routed internet traffic through Comcast’s network, according to network research firm ThousandEyes.

Comcast service problems today (June 29, 2018):

Comcast Outage Chart

https://outage.report/us/xfinity

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Comcast, one of the dominant cablecom companies in the U.S., said most service had been restored by late Friday. The Philadelphia-based company said in a statement that “one of Comcast’s large backbone network partners had a fiber cut that we believe is also impacting other providers.”  Later, Comcast said the damaged fiber optic lines are owned by CenturyLink Inc. and Zayo Group Holdings Inc.

A spokeswoman for CenturyLink issued a statement saying CenturyLink’s network was working normally, though the company had “experienced two isolated fiber cuts in North Carolina affecting some customers that in and of itself did not cause the issues experienced by other providers.” The spokeswoman, Francie Dudrey, didn’t comment further. Attempts to reach Zayo were unsuccessful. Fiber networks, which make up the backbone of the internet, transmit vast amounts of internet traffic, processing everything from online purchases to 911 calls.

Down Detector and Outage.Report, two websites that monitor the running of consumer-technology services, ranked the system failure as extreme and posted maps indicating large numbers of customers affected in the New York, Philadelphia and Washington, D.C., metro areas as well as San Francisco, Chicago and Denver.

Reports of outages, according to the websites, spiked early Friday afternoon. Some customers took to social media to discuss the outages, saying they were having trouble getting through the company’s phones and online chats. Comcast, on Twitter, directed customers to an internal website that was at one point down as well, eliciting a second round of customer complaints.

https://www.wsj.com/articles/comcast-blames-widespread-service-outage-on-cut-fiber-line-1530308633

Write to Maria Armental at [email protected]

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