One NZ launches commercial Satellite TXT service using Starlink LEO satellites
New Zealand telco One NZ has commercially launched its Satellite TXT service to eligible phone customers [1.] enabling them to communicate via Starlin/SpaceX’s network of Low Earth orbit (LEO) satellites at no extra cost as long as they have a clear line of sight to the sky. The initial TXT service will take longer to send and receive TXT messages. In many cases, TXT messages will take 3 minutes. However, at times it may take 10 minutes or longer, especially during the first few months. As the service matures and more satellites are launched, we expect delivery times to improve. The type of eligible phone you are using, where you are in New Zealand and whether a satellite is currently overhead will all have an impact on whether your TXT is sent or received and how long it takes.
Note 1. There are only four handsets that can currently use of Satellite TXT: Samsung’s Galaxy Z Flip6, Z Fold6, and S24 Ultra, plus the OPPO Find X8 Pro. One NZ said the handset line-up will expand during the course of next year (2025).
“We have lift-off! I’m incredibly proud that One NZ is the first telecommunications company globally to launch a nationwide Starlink Direct to Mobile service, and One NZ customers are among the first in the world to begin using this groundbreaking technology,” exclaimed Joe Goddard, experience and commercial director at One NZ. He said coverage is available across the whole of New Zealand including the 40% of the landmass that isn’t covered by terrestrial networks – plus approximately 20 km out to sea. “Right from the start we’ve said we would keep customers updated with our progress to launch in 2024 and as the technology develops. Today is a significant milestone in that journey,” he added.
April 2023’s partnership with Starlink coincided with the beginning of a new era for One NZ, which up until that point had operated under the Vodafone brand. At the time, One NZ tempered expectations by making it clear the service wouldn’t launch until late 2024.
SpaceX in October finally received permission to begin testing Starlink’s direct-to-cell capabilities with One NZ. Later that same month, One NZ reported that its network engineers in Christchurch were successfully sending and receiving text messages over the network. “We continue to test the capabilities of One NZ Satellite TXT, and this is an initial service that will get better. For example, text messages will take longer to send but will get quicker over time,” said Goddard. He also went to some lengths to point out that Satellite TXT “is not a replacement for existing emergency tools, and instead adds another communications option.”
One NZ offered a few tips to help their customers use the service:
- To TXT via satellite, you need a clear line of sight to the sky. Unlike other satellite services, you don’t need to hold your phone up towards the sky.
- Keeping your TXT short will help. You can also prepare your TXT and press send as soon as you see the One NZ SpaceX banner appear on-screen.
- To check if your TXT has been delivered, check the time stamp next to your TXT. On a Samsung or OPPO, tap on the message.
- Remember to charge your phone or take a battery pack if you are out adventuring.
One NZ vs T-Mobile Direct to Cell Service:
New Zealand’s terrain – as varied and at times challenging as it is – can be covered by far fewer LEO satellites than the U.S. where T-Mobile has announced Direct to Cell service using Starlink LEO satellites. T-Mobile was granted FCC approval for the service in November, and is now signing up customers to test the US Starlink beta program “early next year.”
References:
https://one.nz/why-choose-us/spacex/
https://www.telecoms.com/satellite/one-nz-claims-direct-to-cell-bragging-rights-over-t-mobile-us
Space X “direct-to-cell” service to start in the U.S. this fall, but with what wireless carrier?
Space X “direct-to-cell” service to start in the U.S. this fall, but with what wireless carrier?