Safaricom Increases 5G Coverage to 21 Counties in Kenya; Partners with Huawei for 5G Centers in Nairobi

Safaricom, the leading telecommunications company in Kenya, has expanded its 5G coverage to 28 towns across 21 counties in the country. With this expansion, Safaricom’s customers in 5G-covered areas can enjoy faster internet connectivity on the move, in their homes and businesses.  Also, Safaricom has introduced 5G data bundles that offer personalized options based on usage to enable the over 400,000 customers using 5G smartphones to browse at ultra-fast speeds of 400 Mbps to 700 Mbps. These customers can get the personalized 5G bundles via Tunukiwa on MySafaricom App,, and USSD *444# or *544#.  Additionally, home and enterprise customers in 5G zones can enjoy the network through 5G Wi-Fi. Customers can visit the website to check available 5G zones or get 5G Wi-Fi.

In a statement, Safaricom said, “As a digital lifestyle enabler, we are excited about a 5G future, which makes it possible to close the digital divide in underserved communities, provide access to critical services such as healthcare or spur economic growth by connecting small businesses to new opportunities. By increasing 5G coverage, we are enhancing Kenya’s best internet network and empowering our customers to start exploring the possibilities of 5G.”

Safaricom became the first service provider in Kenya to launch 5G in October 2022. Since then, its coverage has increased from 11 towns to 28 towns across 21 counties, including Nairobi, Kiambu, Mombasa, Kisumu, Uasin Gishu, Nakuru, Garissa, Kajiado, Kisii, Machakos, Kakamega, Kilifi, Siaya, Kericho, Kwale, Laikipia, Marsabit, Meru, Narok, Nyeri, and Vihiga Counties.  To help Kenyans experience how 5G can transform homes and businesses, Safaricom has partnered with Huawei to set up three 5G experience centers in Nairobi. These centers, located in Safaricom’s Village Market, The Hub and Buruburu Shops, contain virtual reality gaming zones, showcase smart capabilities for homes and enterprises, and speed-testing booths.

In March, Safaricom announced it had partnered with Huawei to unveil three 5G experiential centers across Nairobi, Kenya. The three 5G centers, located in Safaricom’s Village Market, The Hub and Buruburu Shops, will showcase the superfast speeds and cutting-edge devices that come with 5G connectivity.  5G customers will experience virtual reality gaming zones, showcases of smart-capabilities for homes and enterprises, and speed-testing booths.

“We are excited to unveil these experience centers, which will enable Kenyans to discover the power of 5G firsthand. As a digital lifestyle enabler, we are further enhancing Kenya’s best internet network, and empowering our customers to start exploring the limitless possibilities that 5G provides,” said Peter Ndegwa, CEO, Safaricom PLC.

“As a long-time partner with Safaricom, we are delighted to collaborate on these experience centres. They show how 5G can be transformative in connecting homes and small businesses to drive economic growth and social development, unlocking the digital economy,” said Sheng Kaifu, Deputy CEO, Huawei Kenya.Over the years, Safaricom has consistently invested in its network, with its 2G, 3G, 4G and 5G in aggregate covering 97% of Kenya’s population, while its fibre network has passed more than 450,000 homes and businesses.