Generative AI in telecom; ChatGPT as a manager? ChatGPT vs Google Search

Generative AI is probably the most hyped technology in the last 60 years [1.].  While the potential and power of microprocessors, Ethernet, WiFi, Internet, 4G, and cloud computing all lived up to or exceeded expectations, generative AI has yet to prove itself worthy of its enormous praise.  Simply put, Generative AI is a type of artificial intelligence that can create new content, such as text, images, and audio.

Note 1.  This author has been observing computer and communications technologies for 57 years.  His first tech job for pay was in the summer of 1966 in Dallas, TX.  He did mathematical simulations of: 1.)  Worst Case Data Load on 3 Large Screen Displays (LSDs)-each 7 ft x 7 ft. and 2.) Efficiency of Manual Rate Aided Radar Tracking.  In the summer of 1967 he helped install and test electronic modules for the central command and control system for the Atlantic Fleet Weapons Range at Roosevelt Roads Naval Air station in Puerto Rico.  While there also did a computer simulation of a real time naval air exercise (battle ships, aircraft carriers, jets, helicopters, drones, etc) and displayed the results on the 3 LSDs.  Skipping over his career in academia, industry and as a volunteer officer/chairman at IEEE ComSoc and IEEE SV Tech History, Alan has overseen the IEEE Techblog for over 14 years (since he was asked to do so in March 2009 by the IEEE ComSoc NA Chairman at that time).

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Interest in Generative A.I. has exploded. Tech giants have poured effort and billions of dollars into what they say is a transformative technology, even amid rising concerns about A.I.’s role in spreading misinformation, killing jobs and one day matching human intelligence.

It’s been claimed that Generative AI can be used to optimize telecom networks and make them more efficient. This can lead to faster speeds, better reliability, and lower costs.  Another way that generative AI is changing telecommunications is by improving customer service. Generative AI can be used to create virtual assistants that can answer customer questions and provide support. This can free up human customer service representatives to focus on more complex issues.

Generative AI is also being used to improve network security. Generative AI can be used to detect and prevent fraud and other security threats. This can help to protect customers and their data.

Here are some specific examples of how generative AI is planning to be used in the telecommunications industry:

  • Network optimization: Generative AI can be used to analyze network traffic and identify patterns. This information can then be used to optimize the network and improve performance. For example, generative AI can be used to route traffic more efficiently or to add capacity to areas of the network that are experiencing congestion.
  • Predictive maintenance: Generative AI can be used to analyze data from network equipment to identify potential problems before they occur. This information can then be used to schedule preventive maintenance, which can help to prevent outages and improve reliability. For example, generative AI can be used to monitor the temperature of network equipment and identify components that are at risk of overheating.
  • Fraud detection: Generative AI can be used to analyze customer behavior and identify patterns that may indicate fraud. This information can then be used to prevent fraud and protect customers. For example, generative AI can be used to identify customers who are making suspicious calls or sending large amounts of text messages.
  • Customer service: Generative AI can be used to create virtual assistants that can answer customer questions and provide support. This can free up human customer service representatives to focus on more complex issues. For example, generative AI can be used to create a virtual assistant that can answer questions about billing or troubleshoot technical issues.

Postscript: Gary Marcus, a well-known professor and frequent critic of A.I. technology, said that OpenAI hasn’t been transparent about the data its uses to develop its systems. He expressed doubt in CEO Sam Altman’s prediction that new jobs will replace those killed off by A.I.

“We have unprecedented opportunities here but we are also facing a perfect storm of corporate irresponsibility, widespread deployment, lack of adequate regulation and inherent unreliability,” Dr. Marcus said.

References:

The AI-native telco: Radical transformation to thrive in turbulent times; https://www.mckinsey.com/industries/technology-media-and-telecommunications/our-insights/the-ai-native-telco-radical-transformation-to-thrive-in-turbulent-times#/

Generative AI in Telecom Industry | The Ultimate Guide; https://www.xenonstack.com/blog/generative-ai-telecom-industry#:~:text=Generative%20AI%20can%20predict%20equipment,equipment%20failures%20before%20they%20occur.

Microsoft dangles generative AI for telcos and slams ‘DIY’ clouds; https://www.lightreading.com/aiautomation/microsoft-dangles-generative-ai-for-telcos-and-slams-diy-clouds/d/d-id/783438

Deutsche Telekom exec: AI poses massive challenges for telecom industry

Arista Networks unveils cloud-delivered, AI-driven network identity service

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ChatGPT (from OpenAI) is the poster child for Generative AI. Here is a study which showed in many ways in which Generative AI can not properly replace a manager.  JobSage wanted to see how ChatGPT performed when it comes to sensitive management scenarios and had responses ranked by experts.

Key takeaways:

  • Sensitive management scenarios: 60% found to be acceptable while 40% failed.

  • ChatGPT was better at addressing diversity and worse at addressing compensation and underperforming employees.

  • ChatGPT earned its strongest marks addressing an employee being investigated for sexual harassment and a company switching healthcare providers to cut costs.

  • ChatGPT performed weakest when asked to respond to an employee concerned about pay equity, a company that needs people to work harder than ever, and a company’s freeze of raises despite record payout to the CEO.

ChatGPT showed inconsistent performance in management situations:

Using the same scoring scale, ChatGPT revealed that while it could provide balance and empathy with some employee-specific and company-wide communication, at other times that empathy and balance was missing, making it appear tone deaf.

ChatGPT even gave responses that many would deem inappropriate while other responses highlighted a more broad limitation of ChatGPT: its inability to provide detailed, tailored information about company policies and scenarios that occur.

This section details where this chatbot failed to deliver by responses scored from negative to very negative.

Negative: Notifying an employee they were being terminated for not working hard enough

Our experts had issues with ChatGPT’s response in this scenario. It emphasized the employee’s performance as compared to peers and offered an overall negative tone that would potentially make its recipient feel quite terrible about themself.

Negative: Notifying an employee that a complaint had been filed against them for being intoxicated on the job

For this response, ChatGPT employs a severe tone, which may discourage the employee from sharing the underlying issue that is motivating them to drink on the job. Management did deem this to be an outstanding response, though one wonders if this would be a conversation better conducted in person than over email.

Negative: Notifying an employee that they’ve worn clothing that’s revealing and inappropriate 

ChatGPT failed to understand how language can be judgmental, and its response was less than informative. Its use of the word “revealing” to describe the clothing is subjective and the human resources expert provided the feedback that it “screams sexism and provides no meaningful detail about what the policy is and what part they violated.”

Very negative: Notifying the company to let them know they need to work harder

ChatGPT again came up short on necessary detail. The email neglects to include examples or benchmarks of what working harder actually looks like, which sets an unrealistic bar to measure employees against. And according to the human resources expert“it assumes individuals aren’t already striving for excellence.”

Very negative: Notifying a company about a freeze on raises despite a record payout to the CEO

Legal found ChatGPT’s response “too direct in summarizing the record compensation received by the CEO.” With a very personal issue like compensation at play, an employee would hope this would be dealt with more empathy than what’s displayed here.

Very negative: Addressing an employee’s concerns about pay equity.

ChatGPT’s response focuses primarily on the company’s situation while failing to show empathy for the employee’s situation. It also discloses details about another’s employee’s compensation and how it was determined, which many would consider inappropriate. Since compensation was found to be the top factor of work-related stress in a 2023 survey, trusting this to ChatGPT would not be wise.

Conclusions: 

Based on the Jobsage.com study, one might find ways to utilize ChatGPT to draft emails that serve as announcements or notifications. However, those emails still need a human touch.  If you trust ChatGPT to draft correspondence, be sure those are reviewed by the company’s internal team to ensure they accurately reflect the company’s protocols and policies.

While ChatGPT may be useful in some ways, it simply can’t replace the empathy and human touch of a good manager, especially when dealing with sensitive situations. Employees want to feel respected, and receiving a blanket response full of corporate jargon likely won’t make them feel that way. Employees want to know a human is communicating with them, not a computer.

If you want to find a workplace that treats you with empathy and provides a safe, inclusive workspace that addresses your unique needs, JobSage provides an open forum for employees to leave honest, authentic company reviews. You can really get to know a company’s culture and see if its style of management and communication carves a meaningful place for you.

Addendum – ChatGPT vs Google Search Engine:

I asked ChatGPT: “What is the IEEE Techblog?”  Here is the result I got:

“As of my last knowledge update in September 2021, the IEEE (Institute of Electrical and Electronics Engineers) Techblog was not a specific entity or platform associated with IEEE. However, IEEE is a renowned professional association dedicated to advancing technology and innovation across various fields, including electrical engineering, computer science, and telecommunications.”

When I did a Google search on the same keywords, I got the CORRECT answer as the 1st search result:

Technology Blog – ComSoc Technology Blog – IEEE …

IEEE Communications Society

https://techblog.comsoc.org

About the Blog

NOTE: IEEE Techblog posts may not be reposted without …

About the Techblog Editorial …

Alan J Weissberger, ScD. Content Manager and principal …

IEEE Techblog recognized by …

The IEEE ComSoc Techblog was voted #2 best broadband blog …

Contact Us

IEEE websites place cookies on your device to give you the best …

 

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Next, I asked ChatGPT: “Who is the author of the IEEE ComSoc Techblog?” Here is the result I got:

“The IEEE ComSoc Techblog features contributions from various authors who are experts, researchers, and professionals in the field of communications engineering. The blog does not have a single author, but rather includes posts from multiple individuals who are associated with the IEEE Communications Society (ComSoc) and its technical community.”  No mention of Alan J Weissberger!

When I asked Google the same thing, I got:

Alan J Weissberger, ScD

Content Manager and principal contributing author to IEEE ComSoc blog sites since March 2009. IEEE volunteer and technical conference session organizer since March 1974.

About the Techblog Editorial Team – Technology Blog

About the Techblog Editorial Team

References:

Would ChatGPT Be a Good Manager?

Curmudgeon/Sperandeo:  Impact of Generative AI on Jobs and Workers

 

Deutsche Telekom exec: AI poses massive challenges for telecom industry

Deutsche Telekom’s VP of technology strategy, Ahmed Hafez, co-hosted the DSP Leaders World Forum 2023 session entitled “Creating a framework for the AI-native telco” this week in the UK.  He said that AI will deliver the telecom sector its biggest ever challenges and opportunities, but to take advantage of the benefits that AI will bring the industry needs to figure out a way to evolve from being opportunistic to becoming AI-native.

To date, the telecom sector has been exploring the potential of AI without looking at the bigger picture, and that holistic view needs to be taken in order to figure out the best way to go, Hafez believes.

Like so many other pundits and cheerleaders, Hafez regards the impact of AI as “the biggest transformation we will ever encounter.” And this is not only about the magnitude of what AI will do, but also the pace – it will outpace our understanding of things so fast, so we need to be ready…

“Previous transformations have [happened at an] accommodating pace – they were not changing so fast that we couldn’t comprehend or adapt to them. In order for us to adapt to AI, we need to transform as individuals, not [just as] companies. On an individual level you need to be able to comprehend what’s going on and pick the right information.”

To illustrate the magnitude of the challenges that AI will deliver to the telecom sector, Hafez presented a few supporting statistics:

  • The AI market was worth $136bn in 2022 and is set to be worth $1.8tn by 2030
  • The telecom AI market alone was worth $2.2bn in 2022
  • Global private investment in AI reached $91.9bn in 2022
  • AI delivers a 40% increase in business productivity, according to a study by Accenture (Hafez thinks that number is too low, that productivity gains will be much higher)
  • There are already thousands of AI-focused companies – by 2018 there were already nearly 3,500
  • AI will drive the need for 500x compute power between now and 2030 (“What does that mean for telcos? How can we deal with that?” asked Hafez)
  • In terms of human resources, 63% of executives believe their biggest skills shortage is in AI expertise
  • Three in every four CEOs believe they don’t have enough transparency when it comes to AI and are concerned about skewed bias in the AI sector

So a lot of eye-opening trends that should give the telecom industry food for thought, especially when it comes to attracting employees with AI skills. “How will we get the people we need if there are thousands of AI companies” attracting the experts, he asked.

Hafez also related how he encountered what he described as some “depressing” information about how unattractive telecom operators are to potential employees, especially those of a younger generation. Of the top-50 most attractive companies in advanced economies for employees, none of them are telcos: “This is a worrying trend… we need to become more attractive to the younger generations,” he noted.

The telecom industry began exploring the use of AI in earnest less than 10 years ago, noted the DT executive, when it started looking into its potential with proofs of concept and trials. “Then we took the opportunistic approach to AI – use case-based, where you find a good use case, you implement it and it’s concrete. There’s nothing bad about that, as it’s the right thing to do… and we’ve been doing that for a while and it’s delivering value. That’s fine as long as you are doing a few tens of use cases.”

But using AI at scale, which is what the industry needs to do to become AI-native, where AI is fully integrated into everything and becomes part of all operations and decision-making processes, throws up a lot of new questions about how the sector progresses from being opportunistic to becoming AI-native – what are the missing steps, Hafez asked?

Source: Deutsche Telekom

“Once we start to ask, what would the future be with AI in everything we do, in every appliance, in every application, in every network component, it would be over the top. You would have data that is being worked on by five or six AI engines, creating different things…. You would have not just tens of use cases, but hundreds, or thousands. Are we prepared for that? Are we ready to embrace such scale? Are we building AI for scale? I don’t think so.

“We are building AI trying to get things done – which is okay. But in order for us to get through this journey, through this transformation, what stages do we need to pass through? What are the steps that we need to take to… make sure that the problem is clear. If we have a huge amount of AI, do we run the risk of conflicting AI? So if I have AI for energy efficiency and I have another one that actually improves network quality, could they create conflicts? Can they be a problem? If I have AI that is on the optical layer and AI on the IP layer, can they make different decisions because they consume data differently?

“If we look at things from this perspective, do we need, within our organisations, another stream of hiring people and the need to upskill leadership? Do we need to upskill ourselves to help our teams? What do we need to do? If you look at technologies, do we need to change the perspective of how, for example, the 3GPP is building the standards in order to make sure the standards are AI friendly? Do we need separate standard bodies to look at AI? What would be their functions? What would be their scope?” asked Hafez.

And does the industry need a framework that can provide guidance so that the telecom sector can develop in the same direction with its use of AI?

“This is the discussion we want to have, and I hope the message is clear – we have a great opportunity, but opportunities do not come without challenges,” he cautioned.

Hafez set the scene for a great discussion with his fellow speakers, Juniper’s chief network strategist Neil McRae, Rakuten Symphony CMO Geoff Hollingworth, Nokia’s CTO for Europe Azfar Aslam, and Digital Catapult’s CTO Joe Butler – and it’s fair to say there were differences of opinion! You can view the full session on demand here.

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Here are some specific examples of how AI is being used in the telecom industry in 2023:

Network optimization:


AI is being used to analyze data from network sensors to identify potential problems before they occur. This allows telecom providers to take proactive steps to fix problems and prevent outages. For example, companies are using AI to predict network congestion and proactively reroute traffic to avoid outages. 5G networks began to roll out in 2019 and are predicted to have more than 1.7 billion subscribers worldwide – 20% of global connections — by 2025.  AI is essential for helping CSPs build self-optimizing networks (SONs) to support this growth. These allow operators to automatically optimize network quality based on traffic information by region and time zone. AI in the telecom industry uses advanced algorithms to look for patterns within the data, enabling telecoms to both detect and predict network anomalies. As a result of using AI in telecom, CSPs can proactively fix problems before customers are negatively impacted.

Customer service automation and Virtual Assistants:

AI-powered chatbots can answer customer questions and resolve issues without the need for human intervention. This can free up customer service representatives to focus on more complex issues. For example, Verizon is using AI to power its Virtual Assistant, which can answer customer questions about billing, service plans, and technical support.

Predictive Maintenance:

AI-driven predictive analytics are helping telecoms provide better services by utilizing data, sophisticated algorithms, and machine learning techniques to predict future results based on historical data. This means operators can use data-driven insights to monitor the state of equipment and anticipate failure based on patterns. Implementing AI in telecoms also allows CSPs to proactively fix problems with communications hardware, such as cell towers, power lines, data center servers, and even set-top boxes in customers’ homes. In the short term, network automation and intelligence will enable better root cause analysis and prediction of issues. Long term, these technologies will underpin more strategic goals, such as creating new customer experiences and dealing efficiently with emerging business needs.

Robotic Process Automation (RPA) for Telecoms:

CSPs have vast numbers of customers engaged in millions of daily transactions, each susceptible to human error. Robotic Process Automation (RPA) is a form of business process automation technology based on AI. RPA can bring greater efficiency to telecom functions by allowing telcos to more easily manage their back-office operations and large volumes of repetitive and rules-based actions. RPA frees up CSP staff for higher value-add work by streamlining the execution of complex, labor-intensive, and time-consuming processes, such as billing, data entry, workforce management, and order fulfillment. According to Statista, the RPA market is forecast to grow to 13 billion USD by 2030, with RPA achieving almost universal adoption within the next five years. Telecom, media, and tech companies expect cognitive computing to “substantially transform” their companies within the next few years.

Fraud Prevention:

Telecoms are harnessing AI’s powerful analytical capabilities to combat instances of fraud. AI and machine learning algorithms can detect anomalies in real-time, effectively reducing telecom-related fraudulent activities, such as unauthorized network access and fake profiles. The system can automatically block access to the fraudster as soon as suspicious activity is detected, minimizing the damage. With industry estimates indicating that 90% of operators are targeted by scammers on a daily basis – amounting to billions in losses every year –  this AI application is especially timely for CSPs.

Revenue Growth:

AI in telecommunications has a powerful ability to unify and make sense out of a wide range of data, such as devices, networks, mobile applications, geolocation data, detailed customer profiles, service usage, and billing data. Using AI-driven data analysis, telecoms can increase their rate of subscriber growth and average revenue per user (ARPU) through smart upselling and cross-selling of their services. By anticipating customer needs using real-time context, telecoms can make the right offer at the right time over the right channel.

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References:

https://www.telecomtv.com/content/network-automation/towards-the-ai-native-telco-47596/

https://www.telecomtv.com/content/dsp-leaders-forum/

6 Common Uses of AI in Telecommunications

Generative AI could put telecom jobs in jeopardy; compelling AI in telecom use cases

Allied Market Research: Global AI in telecom market forecast to reach $38.8 by 2031 with CAGR of 41.4% (from 2022 to 2031)

SK Telecom inspects cell towers for safety using drones and AI

The case for and against AI in telecommunications; record quarter for AI venture funding and M&A deals

Global AI in Telecommunication Market at CAGR ~ 40% through 2026 – 2027

Cybersecurity threats in telecoms require protection of network infrastructure and availability

China to launch world’s first 5G cruise ship via China Telecom Corp Ltd Shanghai Branch

 

Generative AI could put telecom jobs in jeopardy; compelling AI in telecom use cases

The loss of jobs due to AI forecasts are very grim.  IBM’s CEO Arvind Krishna this week announced a hiring freeze while speculating that 7,800 jobs could be replaced by AI in the next few years.  A new report from the World Economic Forum (WEF) states that AI will cause 14 million jobs to be lost by 2027. The organization’s Future of Jobs Report 2023 shows that 590 million jobs will not change, while 69 million will be created and 83 million positions will be lost.

Even more scary was Goldman Sachs issued a report in March predicting AI would “replace” 300 million jobs and citing the recent impact of generative AI.  Generative AI, able to create content indistinguishable from human work, is “a major advancement”, the report says.  However, those predictions don’t usually forecast let alone mention the new jobs that will be created in an AI prevalent world.

According to Light Reading’s Iain Morris, new types of AI like Hawk-Eye, ChatGPT, GitHub Copilot and other permutations threaten a jobs apocalypse.  The telecom sector looks extraordinarily exposed. For one thing, it’s stocked with people in sales, marketing and customer services, including high-street stores increasingly denuded of workers, like those coffee chains where you select your beverage on a giant touchscreen instead of telling somebody what you want. Chatbots have already replaced some roles. One very big (unnamed) network operator is known to be exploring the use of ChatGPT in customer services for added efficiency – a move that could turn thinned ranks anorexic.

The schema is that telco networks could feasibly be a self-operating, self-healing entity, stripped clean of people, run by an AI that’s probably been developed by Google or Microsoft even though it lives in facilities owned by the telco to keep GDPR watchdogs and other regulatory authorities on side. All those fault-monitoring, trouble-ticketing and other routine technical jobs have gone. If staff have been “freed up,” it’s not to do other jobs at the telco.

Opinion:  This author strongly disagrees as these new versions of AI have not proven themselves to be that effective in doing telecom network tasks.  Meanwhile, chat bots are somewhere between ineffective and totally dysfunctional so won’t replace live/real person chat or call centers till they improve.

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At big telcos tracked by Light Reading, collective headcount fell nearly 58,000 last year. Across AT&T, T-Mobile and Verizon, the big three of the U.S. mobile telecom market, around 45,000 jobs disappeared in 2022, more than 11% of the end-2021 total.

Source: Companies tracked by Light Reading

Outside the U.S., around 11,000 jobs were cut at Deutsche Telekom, Orange, Telecom Italia and Telefónica. That was a much smaller 2.5% of the earlier total, and yet more than 67,000 non-US jobs have been cut from the payrolls of these companies since 2018, a figure equal to 13.5% of headcount at the end of the previous year.

Much of this attrition has very little if anything to do with technology. Instead, it’s the result of more routine efficiency measures and the disposal of assets, including geographical units, infrastructure (such as towers) once but no longer deemed strategically important, and IT resources farmed out to the public cloud. This is a frightening thought for employees.

Morris asks, “If jobs were disappearing this fast before the arrival of ChatGPT, what does the future hold?”

AI Can Improve Telecom Industry without causing major job losses:

We think AI has the potential to improve various aspects of the telecommunication industry without causing major job losses.  For example,  Ericsson has reported that the implementation of AI-powered solutions in networks can lead to a 35 percent decrease in critical incidents and a 60 percent decrease in network performance problems. Additionally, energy costs can be reduced by 15 percent through the automation, making the network more environmentally sustainable.

AI can help telcos optimize their networks by automatically adjusting network settings and configurations to improve performance and reduce costs. AI algorithms can further be used to analyze vast amounts of data generated by telecommunication networks, providing valuable insights into network performance, and helping to identify and resolve issues in real-time. This can significantly improve network reliability and reduce downtime, ultimately leading to enhanced customer satisfaction.

Some of the other compelling AI use cases in telecom are:

  • Fraud detection and prevention: AI algorithms can play a crucial role by analyzing massive amounts of data to detect and prevent various forms of fraudulent activities in real time, such as SIM-swapping, unauthorized network access, fake profiles, and bill fraud.
  • Predictive maintenance: AI can analyze data from telecom equipment to predict when it will require maintenance—reducing downtime and costs associated with maintenance.
  • Personalized marketing: AI can analyze customer data to create targeted marketing campaigns—improving customer engagement and reducing the costs associated with marketing efforts. Using machine learning models to recommend products or services to customers based on their usage patterns and preferences.
  • Automated decision making: Using deep learning models to automate decisions such as network routing, dynamic pricing, and more.

References:

https://www.lightreading.com/aiautomation/after-hefty-cuts-ai-puts-thousands-more-telco-jobs-on-line/a/d-id/784674?

https://www.microsoft.com/en-us/industry/blog/telecommunications/2023/04/11/unlock-the-potential-of-ai-in-the-telecommunications-industry/

https://www.mckinsey.com/industries/technology-media-and-telecommunications/our-insights/the-ai-native-telco-radical-transformation-to-thrive-in-turbulent-times

Allied Market Research: Global AI in telecom market forecast to reach $38.8 by 2031 with CAGR of 41.4% (from 2022 to 2031)

The case for and against AI in telecommunications; record quarter for AI venture funding and M&A deals

Global AI in Telecommunication Market at CAGR ~ 40% through 2026 – 2027

SK Telecom inspects cell towers for safety using drones and AI

Cybersecurity threats in telecoms require protection of network infrastructure and availability

 

Enable-6G: Yet another 6G R&D effort spearheaded by Telefónica de España

Telefónica de España has initiated yet another 6G R&D project, named Enable-6G, that aims to tackle the user privacy protection and energy-efficiency challenges associated with future generation wireless networks.  In a statement, the Spanish telco announced the launch of the Enable-6G project, which is funded by the European Union’s economic recovery plan NextGenerationEU as well as Spain’s Ministry of Economic Affairs and Digital Transformation.

The initiative is led by the IMDEA Networks Institute (an innovation and development centre in Spain) and includes involvement from tech giant NEC and BluSpecs (a Spanish digital transformation consultant). It is designed to address “the challenges that will be faced by future 6G networks, such as increased connectivity, higher performance demands, and advanced object and environment detection and communication,” the company noted.

One of the main objectives is to ensure advanced privacy protections are built into the architecture, as precise mapping and sensing, data privacy and security have become major concerns, and has also become a major benefit for new use cases. Another strategic objective is the design and implementation of software-defined networks that can operationalise optimized edge-to-cloud processing to facilitate time-critical and geo-distributed network orchestration (e.g., via the application of control-task algorithms). The ENABLE-6G project represents a major step forward in the new technologies into 6G to improve wireless communications, provide environmental sensing and significantly reduce the energy footprint per device to avoid a large overall increase in network power consumption. We are excited about the potential impact of this project and look forward to collaborating with our partners to bring it to fruition.

Telefónica is one of the leading private R&D centers in Spain, aiming to explore and develop new technologies and solutions that can improve the company’s existing products and services, as well as identify and create new business opportunities in the telecommunications and technology sectors. One of the big companies joining this project is NEC Corporation, with a great capacity has a strong commitment to research and development and invests heavily in new technologies and innovative solutions. ENABLE-6G counts on the excellent IMDEA Networks scientists, one of the best innovation and development centres in Spain, with a variety of experts from all over the world. Finally, this project will count on the consultancy of BluSpecs, facilitating the digital transformation of private and public organisations through the application of knowledge, data, and methodologies in the field of strategy, implementation of new technologies and innovation.

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Opinion: The rush to 6G R & D is incomprehensible to this author, as there are still so many holes in 5G specifications and standards.  Moreover, 5G Advanced specs (3GPP Release 18) have not been completed. Hence, there is no ITU-R standards work even started for that.  There isn’t even an ITU-R recommendation that specifies 6G functionality or features!

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The development of the G project “has become crucial”, according to Telefónica, as it has become evident that 6G networks need to be “more adaptable and intelligent” so that they can give rise to a future vision that tackles “greater levels of complexity, contextualisation, and data traffic” – all the while consuming less energy, and providing enhanced security and privacy measures so that anyone developing future technology is given the level of trust required for the “widespread implementation of next-generation devices and nodes”.

A main objective for the Enable-6G project is to ensure “advanced privacy protections are built into the architecture,” given that precise mapping and sensing, as well as data privacy and security, are major concerns but also provide a great opportunity for new service development.

The initiative will also focus on designing and implementing software-defined networks (SDN) that can operationalise optimised edge-to-cloud processing, with the end goal being to support time-critical and geo-distributed network orchestration.

Enable-6G will look to provide “environmental sensing” which, according to Telefónica, will significantly reduce the energy footprint per device and prevent a large increase in overall network power usage.

While 5G networks and services are still being deployed and developed, many players in the industry are already exploring the potential of wireless 6G.

As well as Enable-6G, Telefónica is also active in another European 6G project, called Hexa-X-II, which involves participation from Orange and Telecom Italia, as well as vendors Nokia and Ericsson.

Also in Europe, German operator Deutsche Telekom is leading a consortium of 22 partners as part of the 6G-TakeOff research project within the broader 6G industrial projects funded by the German Federal Ministry of Education and Research (BMBF) – see Deutsche Telekom, Nokia take lead roles in European 6G projects.  Ericsson is launching a €5.7m research and innovation consortium in Europe, called Deterministic6G, with which Orange is also involved, as well as several other members – see News brief: 6G R&D gathers pace in Europe.

Meanwhile, China plans to launch 6G by 2025 – way in advance of any standards which imply no interoperability! India has their Bharat 6G vision document with plans to launch a 6G research and development testbed.

In the UK, the government has invested £110m in 5G, 6G and telecom security research and development initiatives, in collaboration with BT, Cellnex, Virgin Media O2, Ericsson, Mavenir, Nokia, Parallel Wireless and Samsung, among others – see UK government pumps £110m into 5G, 6G R&D.

More recently, the UK Department for Science, Innovation and Technology (DSIT) announced that it plans to invest up to £100m into “a new long-term national mission to ensure that the UK is at the forefront of both adopting and developing 6G – the future of digital connectivity.”

Elsewhere, Japanese telco NTT Docomo is also taking strides towards shaping the future of 6G, including issuing advice in the form of whitepaper reports in partnership with its South Korean peer SK Telecom (SKT).

While in India, Prime Minister Narendra Modi has recently set out a vision, dubbed Bharat 6G, that aims to put India on the global map of leaders in the 6G era – see India eyes global leadership role in 6G.

North American is also involved into the 6G R&D sector. US industry group The Next G Alliance has been active in depicting a 6G vision for North America, drawing up a roadmap of necessary steps to secure the region’s leadership in wireless technology from the next decade onwards.

References:

Enable-6G launched to unlock the potential of Future 6G Networks

https://www.telecomtv.com/content/6g/telef-nica-joins-europe-s-latest-6g-r-d-effort-47305/

China to introduce early 6G applications by 2025- way in advance of 3GPP specs & ITU-R standards

India unveils Bharat 6G vision document, launches 6G research and development testbed

NTT DOCOMO & SK Telecom Release White Papers on Energy Efficient 5G Mobile Networks and 6G Requirements

Juniper Research: 5G to Account for 80% of Operator Revenue by 2027; 6G Requires Innovative Technologies

China’s MIIT to prioritize 6G project, accelerate 5G and gigabit optical network deployments in 2023

China Mobile unveils 6G architecture with a digital twin network (DTN) concept

Summary of ITU-R Workshop on “IMT for 2030 and beyond” (aka “6G”)

Arista Networks unveils cloud-delivered, AI-driven network identity service

At the RSA Conference today, Arista Networks announced a cloud-delivered, AI-driven network identity service for enterprise security and IT operations. Based on Arista’s flagship CloudVision platform, Arista Guardian for Network Identity (CV AGNI™) expands Arista’s zero trust networking approach to enterprise security. CV AGNI helps to secure IT operations with simplified deployment and cloud scale for all enterprise network users, their associated endpoints, and Internet of Things (IoT) devices.

“Proliferation of IoT devices in the healthcare network creates a huge management and security challenge for our IT and security operations. The ease of securely onboarding devices on the network by CV AGNI and its integration with Medigate by Claroty for device profiling greatly simplifies this problem for a healthcare network,” said Aaron Miri, CIO of Baptist Healthcare.

AI-Driven Network Identity brings Simplicity and Security at Scale

While enterprise networks have seen massive transformation in recent years with the adoption of cloud and the acceleration of a post-pandemic, perimeter-less enterprise, Network Access Control (NAC) solutions have changed little for decades. Traditional NAC solutions continue to suffer from the complexity of on-premises deployment and administration and have been unable to adapt to the explosion of SaaS-based identity stores, users, devices and their associated profiles across the enterprise.

CloudVision AGNI takes a novel approach to enterprise network identity management. Built on a modern, cloud-native microservices architecture, the CV AGNI solution leverages AI/ML to greatly simplify the secure onboarding and troubleshooting for users and devices and the management of ever-expanding security policies.

CV AGNI is based on Arista’s foundational NetDL architecture and leverages AVA™ (Autonomous Virtual Assist) for a conversational interface that removes the complexity inherent in managing network identity from a traditional legacy NAC solution. AVA codifies real-world network and security operations expertise and leverages supervised and unsupervised ML models into an ‘Ask AVA’ service, a chat-like interface for configuring, troubleshooting and analyzing enterprise security policies and device onboarding. CV AGNI also adds user context into Arista’s network data lake (NetDL), greatly simplifying the integration of device and user information across Arista’s products and third-party systems.

CloudVision AGNI delivers key attributes from client to cloud across the cognitive enterprise:

  • Simplicity: CV AGNI is a cloud service that eliminates the complexity of planning and scaling the compute resources for an on-premises solution. Administrative actions take a fraction of the time compared to a traditional NAC solution. It also natively integrates with industry-leading identity stores.
  • Security: CV AGNI leapfrogs legacy NAC solutions by redefining and greatly simplifying how enterprise networks can be secured and segmented by leveraging user and device context in the security policies.
  • Scale: With a modern microservices-based architecture, the CV AGNI solution scales elastically with the growing needs of any enterprise.

CloudVision Delivers Network Identity as-a-Service

Based on the CloudVision platform, CV AGNI delivers network identity as a service to any standards-based wired or wireless network.

CloudVision AGNI’s key features include the following:

  • User self-service onboarding for wireless with per-user unique pre-shared keys (UPSK) and 802.1X digital certificates.
  • Certificate management with a cloud-native PKI infrastructure
  • Enterprise-wide visibility of all connected devices. Devices are discovered, profiled and classified into groups for single-pane-of-glass control.
  • Security policy enforcement that goes beyond the traditional inter-group macro-segmentation and includes intra-group micro-segmentation capabilities when combined with Arista networking platforms through VLANs, ACLs, Unique-PSK and Arista MSS-Group techniques.
  • AI-driven network policy enforcement based on AVA for behavioral anomalies. When a threat is detected by Arista NDR, it will work with CV AGNI to quarantine the device or reduce its level of access.

Tailored for Multi-vendor Integration

CloudVision AGNI leverages cognitive context from third-party systems, including solutions for mobile device management, endpoint protection, and security information and event management. This greatly simplifies the identification and onboarding process and application of segmentation policies. Examples include:

  • Endpoint Management: Medigate by Claroty, CrowdStrike XDR, Palo Alto Cortex XDR
  • Identity Management: Okta, Google Workspace, Microsoft Azure, Ping Identity and OneLogin.
  • MDM: Microsoft Intune, JAMF
  • SIEM: Splunk
  • Networking devices: Multi-vendor interoperability in addition to Arista platforms

Availability

CV AGNI is integrated into Arista CloudVision to provide a complete identity solution. CV AGNI is in trials now with general availability in Q2 2023.

Visit us at booth #1443 at RSA. Learn more about AI-driven network identity at Arista’s webinar on May 18, register here. For more insight on this announcement, read Jayshree Ullal’s blog here.

About Arista

Arista Networks is an industry leader in data-driven, client to cloud networking for large data center, campus and routing environments. Arista’s award-winning platforms deliver availability, agility, automation, analytics and security through an advanced network operating stack. For more information, visit www.arista.com.

Competing Product:

SailPoint’s AI driven Identity Security Platform

 

References:

https://www.arista.com/en/company/news/press-release/17244-pr-20230424

https://www.sailpoint.com/platform/?campaignid=11773644133

Arista’s WAN Routing System targets routing use cases such as SD-WANs

 

AT&T realizes huge value from AI; will use full suite of NVIDIA AI offerings

Executive Summary:

AT&T Corp. and NVIDIA today announced a collaboration in which AT&T will continue to transform its operations and enhance sustainability by using NVIDIA-powered AI for processing data, optimizing service-fleet routing and building digital avatars for employee support and training.

AT&T is the first telecommunications provider to explore the use of a full suite of NVIDIA AI offerings. This includes enhancing its data processing using the NVIDIA AI Enterprise software suite, which includes the NVIDIA RAPIDS Accelerator for Apache Spark; enabling real-time vehicle routing and optimization with NVIDIA cuOpt; adopting digital avatars with NVIDIA Omniverse Avatar Cloud Engine and NVIDIA Tokkio; and utilizing conversational AI with NVIDIA Riva.

“We strive each day to deliver the most efficient global network, as we drive towards net zero emissions in our operations,” said Andy Markus, chief data officer at AT&T. “Working with NVIDIA to drive AI solutions across our business will help enhance experiences for both our employees and customers.”  He said it’s AT&T’s goal to make AI part of the fabric of the company, to have “all parts of the business leveraging AI and creating AI” rather than limit its use to creation of AI by its specialist data scientists.

“Industries are embracing a new era in which chatbots, recommendation engines and accelerated libraries for data optimization help produce AI-driven innovations,” said Manuvir Das, vice president of Enterprise Computing at NVIDIA. “Our work with AT&T will help the company better mine its data to drive new services and solutions for the AI-powered telco.”

The Data Dilemma:
AT&T, which has pledged to be carbon neutral by 2035, has instituted broad initiatives to make its operations more efficient. A major challenge is optimizing energy consumption while providing network infrastructure that delivers data at high speeds.  AT&T processes more than 590 petabytes of data on average a day. That is the equivalent of about 6.5 million 4K movies or more than 8x the content housed in the U.S. Library of Congress if all its collections were digitized.

Telecoms aiming to reduce energy consumption face challenges across their operations. Within networks, the radio access network (RAN) consumes 73% of energy, while core network services, data centers and operations use 13%, 9% and 5%, respectively, according to the GSMA, a mobile industry trade group.

AT&T first adopted NVIDIA RAPIDS Accelerator for Apache Spark to capitalize on energy-efficient GPUs across its AI and data science pipelines. This helped boost its operational efficiency across everything from training AI models and maintaining network quality and optimization, to reducing customer churn and improving fraud detection.

Of the data and AI pipelines targeted with Spark-RAPIDS, AT&T saves about half of its cloud computing spend and sees faster performance, while enabling reductions in its carbon footprint.

Enhanced Field Dispatch Services:
AT&T, which operates one of the largest field dispatch teams to service its customers, is currently testing NVIDIA cuOpt software to enhance its field dispatch capabilities to handle more complex technician routing and optimization challenges.  AT&T has a fleet of roughly 30,000 vehicles with over 700 million options in how they can be dispatched and routed. The operator would run dispatch optimization algorithms overnight to get plans for the next day, but it took too long and couldn’t account for the realities that would crop up the next morning: Workers calling in sick, vehicles breaking down, and so on.

“It wasn’t as good at noon as it was at 8 in the morning,” Markus said. Using Nvidia GPUs and software, he said, AT&T was able to speed up its processing 60x so that it could run the scenario in near-real-time, as often as it needed to and achieve more jobs in a day (as well as reduce its cloud-related costs by 40%).

Routing requires trillions of computations to factor in a variety of factors, from traffic and weather conditions to customer change of plans or a technician’s skill level, where a complicated job might then require an additional truck roll.

In early trials, cuOpt delivered solutions in 10 seconds, while the same computation on x86 CPUs took 1,000 seconds. The results yielded a 40% reduction in cloud costs and allowed technicians to complete more service calls each day. NVIDIA cuOpt allows AT&T to run nearly continuous dispatch optimization software by combining NVIDIA RAPIDS with local search heuristics algorithms and metaheuristics such as Tabu search.

Pleasing Customers, Speeding Network Design:
As part of its efforts to improve productivity for its more than 150,000 employees, AT&T is moving to adopt NVIDIA Omniverse ACE and NVIDIA Tokkio, cloud-native AI microservices, workflows and application frameworks for developers to easily build, customize and deploy interactive avatars that see, perceive, intelligently converse and provide recommendations to enhance the customer service experience.

For conversational AI, the carrier also uses the NVIDIA Riva software development kit and is examining other customer service and operations use cases for digital twins and generative AI.

AT&T also is taking advantage of fast 5G and its fiber network to deliver NVIDIA GeForce NOW™ cloud gaming at 120 frames per second on mobile and 240 FPS at home.

Markus added that AI-powered Nvidia tools are also helping AT&T to both serve its customers better through various channels, from sales recommendations to customer care; and that its internal processes are leveraging AI as well, to help employees be more efficient. The company is embracing Nvidia’s AI solutions as a foundation for development of interactive and intelligent customer service avatars.

In the past 12 months,  AI has created more than $2.5 billion in value for AT&T. About half of that came via Marcus’ team, but the other half came from what he calls “citizen data scientists” across the company who have been able to leverage AI to solve problems in their respective areas, whether than was marketing, network operations, software development or finance.

“As we mobilize that citizen data-scientist across the company, we’re doing that via a self-service platform that we call AI-as-a-service, where we’re bringing a unified experience together. But behind the experience, we’re allowing those users to leverage AI in a curated way for their use case,” he explained. “So they bring their subject matter expertise to the problem that they’re trying to solve, and we … enable the technology [and processes for them to create] robust AI. But we also govern it with some guardrails, so the AI we’re creating is ethical and responsible.”

In AT&T’s automation development, 92% of its automation is created by employees via self-service to solve a problem. “The goal is that over time, we bake in incredible functionality like Nvidia, so that AI-as-a-service is delivering that self-service functionality so that we do most of our routine AI creation via the platform, where you don’t have to have a professional data scientist, a code warrior, to be your sherpa,” Markus concluded.

References:

https://nvidianews.nvidia.com/news/at-t-supercharges-operations-with-nvidia-ai

AT&T leans into AI, and leans on Nvidia to do it

Nvidia Survey Reveals How Telcos Plan to Use AI; Quantifying ROI is a Challenge

A Nvidia sponsored survey of more than 400 telecommunications industry professionals from around the world found a cautious tone in how they plan to define and execute on their AI strategies.  Virtually every telco is already engaged with AI in some way, although mostly at an early stage.  NVIDIA’s first “State of AI in Telecommunications” survey consisted of questions covering a range of AI topics, infrastructure spending, top use cases, biggest challenges and deployment models.  The survey was conducted over eight weeks between mid-November 2022 and mid-January 2023.

Amid skepticism about the money-making potential of 5G, telecoms see efficiencies driven by AI as the most likely path for returns on investment.   93% of those responding to questions about undertaking AI projects at their own companies appear to be substantially underinvesting in AI as a percentage of annual capital spending.

Some 50% of respondents reported spending less than $1 million last year on AI projects; a year earlier, 60% of respondents said they spent less than $1 million on AI. Just 3% of respondents spent over $50 million on AI in 2022.

The reasons cited for such cautious spending? Some 44% of respondents reported an inability to adequately quantify return on investment, which illustrates a mismatch between aspirations and the reality in introducing AI-driven solutions. 34% cited an insufficient number of data scientists as the second-biggest challenge.

The biggest telco objectives for AI are to: optimize operations (60%), lower costs (44%) and enhance customer engagement (35%).  Respondents cited use cases ranging from cell site planning and truck-route optimization to recommendation engines.

Just over a third of respondents said they had been using AI for more than six months.  31% said they’re still weighing different options, 18% reported being still in a trial phase and only 5% said they had no AI plans at all. Most industry execs say they see AI technologies will positively impact their business – 65% agreed AI was important to their company’s success, and 59% said it would become a source of competitive advantage.

Operators are spending a fraction of their capex budgets on AI projects – last year half said they spent less than $1 million on AI. At the top end, 2% spent more than $50 million in 2021, with that number rising to 3% in 2022.

The latest AI Index compiled by Stanford University puts telcos at the forefront of AI deployment. Using its own data and that from a McKinsey study, it found that the highest level of AI adoption is in product or service development by hi-tech companies and telcos (45%), followed by AI in service operations (45%).

The biggest single application in any industry was natural language text understanding deployed by 34% of hi-tech and telco firms, with 28% implementing AI-based computer vision and 25% using virtual agents.

Factors impacting AI investment decisions for 2023:
  • Moving from proof of concept to production/scale 47%
  • Economic uncertainty                                                    46%
  • Infrasctructure upgrades                                               46%
  • Market differentiation                                                    34%
  • Change in priority of data science                                20%
  • 92% will either increase or maintain their AI spend in 2023.
…………………………………………………………………………………………………………………………..
In the near term, the focus appears to be on building more effective telecom infrastructure and unlocking new revenue-generating opportunities, especially together with partners.  The challenge will be moving from early testing to widespread adoption of AI.

References:

https://blogs.nvidia.com/blog/2023/02/21/telco-survey-ai/

https://www.nvidia.com/en-us/lp/industries/telecommunications/state-of-ai-in-telecom-survey-report/

https://www.lightreading.com/aiautomation/telcos-among-biggest-adopters-of-ai-surveys-find/d/d-id/783463?

https://aiindex.stanford.edu/wp-content/uploads/2022/03/2022-AI-Index-Report_Master.pdf

Allied Market Research: Global AI in telecom market forecast to reach $38.8 by 2031 with CAGR of 41.4% (from 2022 to 2031)

Global AI in Telecommunication Market at CAGR ~ 40% through 2026 – 2027

The case for and against AI in telecommunications; record quarter for AI venture funding and M&A deals

SK Telecom inspects cell towers for safety using drones and AI

Summary of ITU-R Workshop on “IMT for 2030 and beyond” (aka “6G”)

 

 

Ericsson & Mobily enhance network performance through Artificial Intelligence (AI)

Ericsson has developed an AI system for automated network management which has now been included in Saudi Arabia operator Mobily’s wireless network.  The companies have successfully deployed the ‘Ericsson AI-based network solution’ into Mobily’s network in Saudi Arabia in order to enable some ‘enhanced and smart end-user experiences.’

This AI system will provide 5G network diagnostics, root cause analysis and recommendations for ‘superior user experiences.’ The network diagnostics capabilities within the cognitive software suite provides ‘proactive network optimization’, allowing the operator to identify and resolve network anomalies and providing reliable connectivity, we are told.

Ericsson’s AI-based network solution delivers comprehensive Machine Learning (ML) based 5G network diagnostics, root cause analysis and recommendations for superior user experiences. The smart, automated network diagnostics capabilities of Ericsson’s cognitive software suite results in proactive network optimization, supporting Mobily, the leading digital partner of the international technical conference LEAP 23, in identifying and resolving network anomalies and constantly providing reliable connectivity.

Ericsson is so excited by the product in fact that it says it ‘redefines the very nature of network operations,’ alongside the presence of Big Data and ‘ever-expanding and more accessible computing power.’

“From people in remote locations to large gatherings, individuals often expect uninterrupted and quality connectivity,” said Alaa Malki, Chief Technology Officer from Mobily. “Ericsson’s Artificial Intelligence (AI)-based solution enables our customers to enjoy superior and uninterrupted 5G connectivity to stay connected with loved ones or to document key moments anytime, anywhere. Our partnership with Ericsson has once more reinforced our commitment to Unlock Possibilities during times that matter most, and we look forward to carrying our mission forward. I want to thank Ericsson for its support which allowed us to use this data-driven concept to make all kinds of changes and optimizations within short timeframes.”

Ekow Nelson, Vice President at Ericsson Middle East and Africa said: “For numerous years, our partnership with Mobily has provided customers with assured and superior connectivity to stream live experiences and benefit from a multitude of services even in the most challenging environments. Our success relied on Ericsson’s Artificial Intelligence-based network solution built with Machine Learning models that learn from the live network using the multiple sources of data to deliver near real-time improvements, thus avoiding interruptions during critical and peak times.”

How AI interacts and disrupts different industries looks likely to be an increasingly prominent issue in the years to come, for all sorts of reasons. In an interview with Telecoms.com recently, Beerud Sheth – CEO of conversational AI firm Gupshup said, “Like almost any industry, telcos will also have to figure out how they see this disruption… it creates opportunities and threats. And I think you have to lean into the opportunities, and maybe mitigate the threats a little bit.  It changes a lot of things, it changes consumer expectations, it changes what people expect and what they want to do and can do, and they have to keep pace with all of it. So, there’s a lot of work for telco executives.”

References:

Ericsson, Mobily successfully enhance network performance through Artificial Intelligence

Ericsson and Mobily deploy AI system which ‘redefines the very nature of network operations’ – Telecoms.com

Ericsson warns profit margins at RAN business set to worsen

 

Using a distributed synchronized fabric for parallel computing workloads- Part II

by Run Almog​ Head of Product Strategy, Drivenets (edited by Alan J Weissberger)

Introduction:

In the previous part I article, we covered the different attributes of AI/HPC workloads and the impact this has on requirements from the network that serves these applications. This concluding part II article will focus on an open standard solution that addresses these needs and enables these mega sized applications to run larger workloads without compromising on network attributes.  Various solutions are described and contrasted along with a perspective from silicon vendors.

Networking for HPC/AI:

A networking solution serving HPC/AI workloads will need to carry certain attributes. Starting with scale of the network which can reach thousands of high speed endpoints and having all these endpoints run the same application in a synchronized manner. This requires the network to run like a scheduled fabric that offers full bandwidth between any group of endpoints at any given time.

Distributed Disaggregated Chassis (DDC):

DDC is an architecture that was originally defined by AT&T and contributed to the Open Compute Project (OCP) as an open architecture in September 2019. DDC defines the components and internal connectivity of a network element that is purposed to serve as a carrier grade network router. As opposed to the monolithic chassis-based router, the DDC defines every component of the router as a standalone device.

  • The line card of the chassis is defined as a distributed chassis packet-forwarder (DCP)
  • The fabric card of the chassis is defined as a distributed chassis fabric (DCF)
  • The routing stack of the chassis is defined as a distributed chassis controller (DCC)
  • The management card of the chassis is defined as a distributed chassis manager (DCM)
  • All devices are physically connected to the DCM via standard 10GbE interfaces to establish a control and a management plane.
  • All DCP are connected to all DCF via 400G fabric interfaces in a Clos-3 topology to establish a scheduled and non-blocking data plane between all network ports in the DDC.
  • DCP hosts both fabric ports for connecting to DCF and network ports for connecting to other network devices using standard Ethernet/IP protocols while DCF does not host any network ports.
  • The DCC is in fact a server and is used to run the main base operating system (BaseOS) that defines the functionality of the DDC

Advantages of the DDC are the following:

  • It’s capacity since there is no metal chassis enclosure that needs to hold all these components into a single machine. This allows building a wider Clos-3 topology that expands beyond the boundaries of a single rack making it possible for thousands of interfaces to coexist on the same network element (router).
  • It is an open standard definition which makes it possible for multiple vendors to implement the components and as a result, making it easier for the operator (Telco) to establish a multi-source procurement methodology and stay in control of price and supply chain within his network as it evolves.
  • It is a distributed array of components that each has an ability to exist as a standalone as well as act as part of the DDC. This gives a very high level of resiliency to services running over a DDC based router vs. services running over a chassis-based router.

AT&T announced they use DDC clusters to run their core MPLS in a DriveNets based implementation and as standalone edge and peering IP networks while other operators worldwide are also using DDC for such functionality.

Figure 1: High level connectivity structure of a DDC

……………………………………………………………………………………………………………………………………………………..

LC is defined as DCP above, Fabric module is defined as DCF above, RP is defined as DCC above, Ethernet SW is defined as DCM above

Source: OCP DDC specification

DDC is implementing a concept of disaggregation. The decoupling of the control plane from data plane enables the sourcing of the software and hardware from different vendors and assembling them back into a unified network element when deployed. This concept is rather new but still has had a lot of successful deployments prior to it being used as part of DDC.

Disaggregation in Data Centers:

The implementation of a detached data plane from the control plane had major adoption in data center networks in recent years. Sourcing the software (control plane) from one vendor while the hardware (data plane) is sourced from a different vendor mandate that the interfaces between the software and hardware be very precise and well defined. This has brought up a few components which were developed by certain vendors and contributed to the community to allow for the concept of disaggregation to go beyond the boundaries of implementation in specific customers networks.

Such components include open network install environment (ONIE) which enables mounting of the software image onto a platform (typically a single chip 1RU/2RU device) as well as the switch abstraction interface (SAI) which enable the software to directly access the application specific integrated circuit (ASIC) and operate directly onto the data plane at line rate speeds.

Two examples of implementing disaggregation networking in data centers are:

  • Microsoft which developed their network operating system (NOS) software Sonic as one that runs on SAI and later contributed its source code to the networking community via OCP and he Linux foundation.
  • Meta has defined devices called “wedge” who are purpose built to assume various NOS versions via standard interfaces.

These two examples of hyperscale companies are indicative to the required engineering effort to develop such interfaces and functions. The fact that such components have been made open is what enabled other smaller consumers to enjoy the benefits of disaggregation without the need to cater for large engineering groups.

The data center networking world today has a healthy ecosystem with hardware (ASIC and system) vendors as well as software (NOS and tools) which make a valid and widely used alternative to the traditional monolithic model of vertically integrated systems.

Reasons for deploying a disaggregated networking solution are a combination of two. First, is a clear financial advantage of buying white box equipment vs. the branded devices which carry a premium price. Second, is the flexibility which such solution enables, and this enables the customer to get better control over his network and how it’s run, as well as enable the network administrators a lot of room to innovate and adapt their network to their unique and changing needs.

The image below reflects a partial list of the potential vendors supplying components within the OCP networking community. The full OCP Membership directory is available at the OCP website.

Between DC and Telco Networking:

Data center networks are built to serve connectivity towards multiple servers which contain data or answer user queries. The size of data as well as number of queries towards it is a constantly growing function as humanity grows its consumption model of communication services. Traffic in and out of these servers is divided to north/south that indicates traffic coming in and goes out of the data center, and east/west that indicates traffic that runs inside the data center between different servers.

As a general pattern, the north/south traffic represent most of the traffic flows within the network while the east/west traffic represent the most bandwidth being consumed. This is not an accurate description of data center traffic, but it is accurate enough to explain the way data center networks are built and operated.

A data center switch connects to servers with a high-capacity link. This tier#1 switch is commonly known as a top of rack (ToR) switch and is a high capacity, non-blocking, low latency switch with some minimal routing capabilities.

  • The ToR is then connected to a Tier#2 switch that enables it to connect to other ToR in the data center.
  • The Tier#2 switches are connected to Tier#3 to further grow the connectivity.
  • Traffic volumes are mainly east/west and best kept within the same Tier of the network to avoid scaling the routing tables.
  • In theory, a Tier#4/5/6 of this network can exist, but this is not common.
  • The higher Tier of the data center network is also connected to routers which interface the data center to the outside world (primarily the Internet) and these routers are a different design of a router than the tiers of switching devices mentioned earlier.
  • These externally facing routers are commonly connected in a dual homed logic to create a level of redundancy for traffic to come in and out of the datacenter. Further functions on the ingress and egress of traffic towards data centers are also firewalled, load-balanced, address translated, etc. which are functions that are sometimes carried by the router and can also be carried by dedicated appliances.

As data centers density grew to allow better service level to consumers, the amount of traffic running between data center instances also grew and data center interconnect (DCI) traffic became predominant. A DCI router on the ingress/egress point of a data center instance is now a common practice and these devices typically connect over larger distance of fiber connectivity (tens to hundreds of Km) either towards other DCI routers or to Telco routers that is the infrastructure of the world wide web (AKA the Internet).

While data center network devices shine is their high capacity and low latency and are built from the ASIC level via the NOS they run to optimize on these attributes, they lack in their capacity for routing scale and distance between their neighboring routers. Telco routers however are built to host enough routes that “host” the Internet (a ballpark figure used in the industry is 1M routes according to CIDR) and a different structure of buffer (both size and allocation) to enable long haul connectivity. A telco router has a superset of capabilities vs. a data center switch and is priced differently due to the hardware it uses as well as the higher software complexity it requires which acts as a filter that narrows down the number of vendors that provide such solutions.

Attributes of an AI Cluster:

As described in a previous article HPC/AI workloads demand certain attributes from the network. Size, latency, lossless, high bandwidth and scale are all mandatory requirements and some solutions that are available are described in the next paragraphs.

Chassis Based Solutions:

This solution derives from Telco networking.

Chassis based routers are built as a black box with all its internal connectivity concealed from the user. It is often the case that the architecture used to implement the chassis is using line cards and fabric cards in a Clos-3 topology as described earlier to depict the structure of the DDC. As a result of this, the chassis behavior is predictable and reliable. It is in fact a lossless fabric wrapped in sheet metal with only its network interfaces facing the user. The caveat of a chassis in this case is its size. While a well-orchestrated fabric is a great fit for the network needs of AI workloads, it’s limited capacity of few hundred ports to connect to servers make this solution only fitting very small deployments.

In case chassis is used at a scale larger than the sum number of ports per single chassis, a Clos (this is in fact a non-balanced Clos-8 topology) of chassis is required and this breaks the fabric behavior of this model.

Standalone Ethernet Solutions:

This solution derives from data center networking.

As described previously in this paper, data center solutions are fast and can carry high bandwidth of traffic. They are however based on standalone single chip devices connected in a multi-tiered topology, typically a Clos-5 or Clos-7. as long as traffic is only running within the same device in this topology, behavior of traffic flows will be close to uniform. With the average number of interfaces per such device limited to the number of servers physically located in one rack, this single ToR device cannot satisfy the requirements of a large infrastructure. Expanding the network to higher tiers of the network also means that traffic patterns begin to alter, and application run-to-completion time is impacted. Furthermore, add-on mechanisms are mounted onto the network to turn the lossy network into a lossless one. Another attribute of the traffic pattern of AI workloads is the uniformity of the traffic flows from the perspective of the packet header. This means that the different packets of the same flow, will be identified by the data plane as the same traffic and be carried in the exact same path regardless of the network’s congestion situation, leaving parts of the Clos topology poorly utilized while other parts can be overloaded to a level of traffic loss.

Proprietary Locked Solutions:

Additional solutions in this field are implemented as a dedicated interconnect for a specific array of servers. This is more common in the scientific domain of heavy compute workloads, such as research labs, national institutes, and universities. As proprietary solutions, they force

the customer into one interconnect provider that serves the entire server array starting from the server itself and ending on all other servers in the array.

The nature of this industry is such where a one-time budget is allocated to build a “super-computer” which means that the resulting compute array is not expected to further grow but only be replaced or surmounted by a newer model. This makes the vendor-lock of choosing a proprietary interconnect solution more tolerable.

On the plus side of such solutions, they perform very well, and you can find examples on the top of the world’s strongest supercomputers list which use solutions from HPE (Slingshot), Intel (Omni-Path), Nvidia (InfiniBand) and more.

Perspective from Silicon Vendors:

DSF like solutions have been presented in the last OCP global summit back in October-2022 as part of the networking project discussions. Both Broadcom and Cisco (separately) have made claims of superior silicon implementation with improved power consumption or a superior implementation of a Virtual Output Queueing (VOQ) mechanism.

Conclusions:

There are differences between AI and HPC workloads and the required network for each.

While the HPC market finds proprietary implementations of interconnect solutions acceptable for building secluded supercomputers for specific uses, the AI market requires solutions that allow more flexibility in their deployment and vendor selection. This boils down to Ethernet based solutions of various types.

Chassis and standalone Ethernet based solutions provide reasonable solutions up to the scale of a single machine but fail to efficiently scale beyond a single interconnect machine and keep the required performance to satisfy the running workloads.

A distributed fabric solution presents a standard solution that matches the forecasted industry need both in terms of scale and in terms of performance. Different silicon implementations that can construct a DSF are available. They differ slightly but all show substantial benefits vs. chassis or standard ethernet solutions.

This paper does not cover the different silicon types implementing the DSF architecture but only the alignment of DSF attributes to the requirements from interconnect solutions built to run AI workloads and the advantages of DSF vs. other solutions which are predominant in this space.

–>Please post a comment in the box below this article if you have any questions or requests for clarification for what we’ve presented here and in part I.

References:

Using a distributed synchronized fabric for parallel computing workloads- Part I

Allied Market Research: Global AI in telecom market forecast to reach $38.8 by 2031 with CAGR of 41.4% (from 2022 to 2031)

Executive Summary:

Artificial Intelligence (AI) in telecom uses software and algorithms to estimate human perception in order to analyze big data such as data consumption, call record, and use of the application to improve the customer experience. Also, AI helps telecommunication operators to detect flaws in the network, network security, network optimization & offer virtual assistance. Moreover, AI enables the telecom industry to extract insights from their vast data sets and made it easier to manage the daily business and resolve issues more efficiently and also provide improved customer service and satisfaction.

The growing adoption of AI solutions in various telecom applications is driving market growth. The rising number of AI-enabled smartphones with a number of features such as image recognition, robust security, voice recognition and many as compared to traditional phones is boosting the growth of AI in the telecommunication market. Furthermore, to cater to complex processes or telecom services, AI provides a simpler and easier interface in telecommunication. In addition, growing Over-The-Top (OTT) services, such as video streaming, have transformed the dissemination and consumption of audio and video content. With more consumers turning to OTT services, consumer demand for bandwidth has grown considerably. Carrying such ever-growing traffic from OTT services leads to high operational Expenditure (OpEx) for the telecommunication industry. Hence, AI helps the telecom industry to reduce operational costs by minimizing the human intervention needed for network configuration and maintenance. However, the major restraint of the AI in telecommunication market is the incompatibility between telecommunication systems and AI technology. Contrarily, the increasing penetration of AI-enabled smartphones in the telecommunication industry, and the advent of 5G technology in smartphones are expected to provide major growth opportunities for the growth of the market. Since advancements such as 5G technology in mobile and the rising need to monitor content on the tale communication network to eliminate human error from telecommunication are driving the growth of the market. For an instance, the Chinese government trying to improve its network services and telecommunication services; hence China Telecom Corporation has started a new 5G base station in Lanzhou city. Therefore, these factors are expected to provide numerous opportunities for the expansion of the AI in telecommunication market during the forecast period.

Allied Market Research published a report, titled, “AI in Telecommunication Market by Component (Solution, Service), by Deployment Model (On-Premise, Cloud), by Technology (Machine Learning, Natural Language Processing (NLP), Data Analytics, Others), by Application (Customer Analytics, Network Security, Network Optimization, Self-Diagnostics, Virtual Assistance, Others): Global Opportunity Analysis and Industry Forecast, 2021-2031.”

According to the report, the global AI in telecommunication industry generated $1.2 billion in 2021, and is estimated to reach $38.8 by 2031, witnessing a CAGR of 41.4% from 2022 to 2031.  The report offers a detailed analysis of changing market trends, top segments, key investment pockets, value chain, regional landscape, and competitive scenario.

Drivers, Restraints, and Opportunities:

Growing adoption of AI solutions in various telecom applications, the ability of AI to provide a simpler and easier interface in telecommunication and reduce the human intervention needed for network configuration and maintenance, and the growing demand for high bandwidth with more consumers turning to OTT services drive the growth of the global AI in telecommunication market. However, the incompatibility between telecommunication systems and AI technology hampers the global market growth. On the other hand, the increasing penetration of AI-enabled smartphones in the telecommunication industry, and the advent of 5G technology in smartphones likely to create potential opportunities for growth of the global market in the coming years.

Covid-19 Scenario:

  • The global artificial intelligence in telecommunication market saw a stable growth during the COVID-19 pandemic, owing to the increasing digital penetration and rise in automation.
  • Moreover, the pandemic led the telecommunications infrastructure to keep businesses, governments, and communities connected and operational. The social and financial disruption caused by the pandemic forced people to depend on technology such as AI for information and remote working.
  • AI also helped the telecom industry to reinvent customer relationships by identifying personalized needs and engaging with customers through hyper-personalized one-to-one contacts. It also helped configure fixed-line and mobile-network bundles that combine VPN, teleconferencing, and productivity apps.

The solution segment to dominate in terms of revenue during the forecast period:

Based on component, the solution segment was the largest market in 2021, contributing to more than two-thirds of the global AI in telecommunication market, and is expected to maintain its leadership status during the forecast period. This is due to the adoption of solutions by various end users for the automated processes. On the other hand, the service segment is projected to witness the fastest CAGR of 44.9% from 2022 to 2031, due to surge in the adoption of managed and professional services.

The on-premise segment to garner the largest revenue during the forecast period:

Based on deployment model, the on-premise segment held the largest market share of nearly three-fifths of the global AI in telecommunication market in 2021 and is expected to maintain its dominance during the forecast period. This is because it provides added security of data. The cloud segment, however, is projected to witness the largest CAGR of 43.8% from 2022 to 2031, as cloud provides flexibility, scalability, complete visibility, and efficiency to all processes.

The machine learning segment to exhibit a progressive revenue growth during the forecast period:

Based on technology, the machine learning segment held the largest market share of more than two-fifths of the global AI in telecommunication market in 2021, and would maintain its dominance during the forecast period. This is because machine learning algorithms are designed to keep improving accuracy and efficiency. The data analytics segment, however, is projected to witness the largest CAGR of 46.1% from 2022 to 2031, as it helps telecom companies to increase profitability by optimizing network usage and services.

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Asia-Pacific to maintain its leadership in terms of revenue by 2031:

Based on region, North America was the largest market in 2021, capturing more than one-third of the global AI in telecommunication market. The growth in the region can be attributed to the infrastructure development and technology adoption in countries like the U.S. and Canada. However, the market in Asia-Pacific is expected to lead in terms of revenue and manifest the fastest CAGR of 45.7% during the forecast period, owing to the growing digital and economic transformation of the region.

Leading Market Players:

  • Intel Corporation
  • Nuance Communications, Inc.
  • AT&T
  • Infosys Limited
  • ZTE Corporation
  • IBM Corporation
  • Google LLC
  • Microsoft
  • Salesforce, Inc.
  • Cisco Systems, Inc.

The report analyzes these key players of the global AI in telecommunication market. These players have adopted various strategies such as expansion, new product launches, partnerships, and others to increase their market penetration and strengthen their position in the industry. The report is helpful in determining the business performance, operating segments, product portfolio, and developments by every market player.

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https://www.alliedmarketresearch.com/request-sample/9717

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https://www.alliedmarketresearch.com/checkout-final/a6dc279b20c4a61f8a7f328812bfd76c

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References:

https://www.prnewswire.com/news-releases/ai-in-telecommunication-market-to-reach-38-8-billion-globally-by-2031-at-41-4-cagr-allied-market-research-301722277.html

https://www.alliedmarketresearch.com/ai-in-telecommunication-market-A09352

Global AI in Telecommunication Market at CAGR ~ 40% through 2026 – 2027

The case for and against AI in telecommunications; record quarter for AI venture funding and M&A deals

Emerging AI Trends In The Telecom Industry

 

 

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