Lumen Technologies
Microsoft choses Lumen’s fiber based Private Connectivity Fabric℠ to expand Microsoft Cloud network capacity in the AI era
Lumen Technologies and Microsoft Corp. announced a new strategic partnership today. Microsoft has chosen Lumen to expand its network capacity and capability to meet the growing demand on its datacenters due to AI (i.e. huge processing required for Large Language Models, including data collection, preprocessing, training, and evaluation). Datacenters have become critical infrastructure that power the compute capabilities for the millions of people and organizations who rely on and trust the Microsoft Cloud.
Microsoft claims they are playing a leading role in ushering in the era of AI, offering tools and platforms like Azure OpenAI Service, Microsoft Copilot and others to help people be more creative, more productive and to help solve some of humanity’s biggest challenges. As Microsoft continues to evolve and scale its ecosystem, it is turning to Lumen as a strategic supplier for its network infrastructure needs and is investing with Lumen to support its next generation of applications for Microsoft platform customers worldwide.
Lumen’s Private Connectivity Fabric℠ is a custom network that includes dedicated access to existing fiber in the Lumen network, the installation of new fiber on existing and new routes, and the use of Lumen’s new digital services. This AI-ready infrastructure will strengthen the connectivity capabilities between Microsoft’s datacenters by providing the network capacity, performance, stability and speed that customers need as data demands increase.
Art by Midjourney for Fierce Network
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“AI is reshaping our daily lives and fundamentally changing how businesses operate,” said Erin Chapple, corporate vice president of Azure Core Product and Design, Microsoft. “We are focused both on the impact and opportunity for customers relative to AI today, and a generation ahead when it comes to our network infrastructure. Lumen has the network infrastructure and the digital capabilities needed to help support Azure’s mission in creating a reliable and scalable platform that supports the breadth of customer workloads—from general purpose and mission-critical, to cloud-native, high-performance computing, and AI, plus what’s on the horizon. Our work with Lumen is emblematic of our investments in our own cloud infrastructure, which delivers for today and for the long term to empower every person and every organization on the planet to achieve more.”
“We are preparing for a future where AI is the driving force of innovation and growth, and where a powerful network infrastructure is essential for companies to thrive,” said Kate Johnson, president and CEO, Lumen Technologies (a former Microsoft executive). “Microsoft has an ambitious vision for AI and this level of innovation requires a network that can make it reality. Lumen’s expansive network meets this challenge, with unique routes, unmatched coverage, and a digital platform built to give companies the flexibility, access and security they need to create an AI-enabled world.”
Lumen has launched an enterprise-wide transformation to simplify and optimize its operations. By embracing Microsoft’s cloud and AI technology, Lumen can reduce its overall technology costs, remove legacy systems and silos, improve its offerings, and create new solutions for its global customer base. Lumen will migrate and modernize its workloads to Microsoft Azure, use Microsoft Entra solutions to safeguard access and prevent identity attacks and partner with Microsoft to create and deliver new telecom industry-specific solutions. This element alone is expected to improve Lumen’s cash flow by more than $20 million over the next 12 months while also improving the company’s customer experience.
“Azure’s advanced global infrastructure helps customers and partners quickly adapt to changing economic conditions, accelerate technology innovation, and transform their business with AI,” said Chapple. “We are committed to partnering with Lumen to help deliver on their transformation goals, reimagine cloud connectivity and AI synergies, drive business growth, and help customers achieve more.”
This collaboration expands upon the longstanding relationship between Lumen Technologies and Microsoft. The companies have worked together for several years, with Lumen leveraging Copilot to automate routine tasks and reduce employee workloads and enhance Microsoft Teams.
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Lumen’s CMO Ryan Asdourian hinted the deal could be the first in a series of such partnerships, as network infrastructure becomes the next scarce resource in the era of AI. “When the world has talked about what’s needed for AI, you usually hear about power, space and cooling…[these] have been the scarce resources,” Asdourian told Fierce Telecom. Asdourian said Lumen will offer Microsoft access to a combination of new and existing routes in the U.S., and will overpull fiber where necessary. However, he declined to specify the speeds which will be made available or exactly how many of Microsoft’s data centers it will be connecting.
Microsoft will retain full control over network speeds, routes and redundancy options through Lumen’s freshly launched Private Connectivity Fabric digital interface. “That is not something traditional telecom has allowed,” Asdourian said.
Asdourian added that Lumen isn’t just looking to enable AI, but also incorporate it into its own operations. Indeed, part of its partnership deal with Microsoft involves Lumen’s adoption of Azure cloud and other Microsoft services to streamline its internal and network systems. Asdourian said AI could be used to make routing and switching on its network more intelligent and efficient.
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About Lumen Technologies:
Lumen connects the world. We are igniting business growth by connecting people, data, and applications – quickly, securely, and effortlessly. Everything we do at Lumen takes advantage of our network strength. From metro connectivity to long-haul data transport to our edge cloud, security, and managed service capabilities, we meet our customers’ needs today and as they build for tomorrow. For news and insights visit news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
About Microsoft:
Microsoft (Nasdaq “MSFT” @microsoft) creates platforms and tools powered by AI to deliver innovative solutions that meet the evolving needs of our customers. The technology company is committed to making AI available broadly and doing so responsibly, with a mission to empower every person and every organization on the planet to achieve more.
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References:
https://news.lumen.com/2024-07-24-Microsoft-and-Lumen-Technologies-partner-to-power-the-future-of-AI-and-enable-digital-transformation-to-benefit-hundreds-of-millions-of-customers
https://fierce-network.com/cloud/microsoft-taps-lumens-fiber-network-help-it-meet-ai-demand
AI Frenzy Backgrounder; Review of AI Products and Services from Nvidia, Microsoft, Amazon, Google and Meta; Conclusions
Lumen, Google and Microsoft create ExaSwitch™ – a new on-demand, optical networking ecosystem
ACSI report: AT&T, Lumen and Google Fiber top ranked in fiber network customer satisfaction
Lumen to provide mission-critical communications services to the U.S. Department of Defense
Dell’Oro: Optical Transport market to hit $17B by 2027; Lumen Technologies 400G wavelength market
ACSI report: AT&T, Lumen and Google Fiber top ranked in fiber network customer satisfaction
AT&T is #1 in customer satisfaction for fiber optic network providers, according to a new report from the American Customer Satisfaction Index (ACSI). ACSI’s report rates consumer satisfaction for both fiber and non-fiber ISPs as well as for video streaming services and apps. For this study, ACSI interviewed more than 22,000 customers at random between April 2022 and March 2023.
AT&T Fiber tops fiber ISPs — and the entire industry — with a score of 80. CenturyLink (Lumen) Fiber is next at 78, followed by Google Fiber (76). The smaller group of fiber ISPs and Verizon Fios both score 75. Frontier Fiber and Xfinity Fiber round out the fiber ISPs at 74 and 73, respectively.
AT&T is targeting a few cities across Arizona and Nevada with its Gigapower joint venture, in partnership with BlackRock. Whereas Lumen just upped multi-gig coverage in its Quantum Fiber markets and Google Fiber announced several forthcoming builds.
Among non-fiber ISPs, T-Mobile takes the top spot with a score of 73. AT&T Internet finishes second at 72, while ACSI newcomer Sparklight sits in third place at 71. Kinetic by Windstream is next at 70, just outperforming Xfinity (68).
Despite an impressive showing among fiber ISPs, Lumen sits near the bottom in the non-fiber group with a score of 62. Frontier Communications and Optimum round out the non-fiber ISPs at 61 and 58, respectively.
“Across the entire customer experience, fiber service shows a strong advantage — from data transfer speed and service reliability to touchpoints like call centers and websites,” says Forrest Morgeson, Assistant Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. “That said, with well over half of U.S. households lacking access to fiber internet, availability remains a sticking point. As such, non-fiber ISP services remain an attractive option for many customers and should not be overlooked by providers.”
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Fiber sets the pace for in-home Wi-Fi quality:
ACSI also measures key aspects of the in-home Wi-Fi experience for both customers who use equipment from their ISP and those who use third-party equipment that they have purchased.
Fiber ISPs (79) outperform both non-fiber ISPs (73) and third-party equipment providers (70) for overall Wi-Fi quality. The former far exceeds the other two in every customer experience benchmark, including strong marks for the security of its Wi-Fi connection (81) and reliability in terms of avoiding loss of service (80).
References:
No Surprise: AT&T tops leaderboard of commercial fiber lit buildings for 7th year!
AT&T expands its fiber-optic network amid slowdown in mobile subscriber growth
AT&T and BlackRock’s Gigapower fiber JV may alter the U.S. broadband landscape
Lumen to provide mission-critical communications services to the U.S. Department of Defense
Lumen Technologies recently won a $223 million contract from the U.S. Defense Information Systems Agency (DISA) to provide secure, mission-critical communications services to the U.S. Department of Defense (DoD).
“The U.S. Department of Defense has a far-reaching mission to provide military forces to deter war and ensure our nation’s security. DoD selected Lumen to deliver voice communications services that will help it carry out its important mission using today’s technologies,” said Zain Ahmed, senior vice president, Lumen public sector. “DoD is modernizing its network and leveraging cloud-based technologies like the new voice system enabled by Lumen that securely connects our troops with modern communications tools wherever they are.”
- Lumen will supply DISA with modern hybrid-cloud voice and audio-conferencing services that support the Department of Defense (DoD)’s mission both inside and outside the U.S.
- The new Voice over Internet Protocol (VoIP) system saves the government money by eliminating the need for desk phones and supporting remote users as DoD transitions to a hybrid workforce.
- Lumen is serving as a trusted provider of secure, resilient communications services that enable more than 250,000 concurrent connections to DISA’s voice cloud system.
- Lumen is supplying unified communications services via an integrated phone system that runs over the company’s fiber network.
- Delivering voice and conferencing services from cloud data centers that meet DoD Impact Level 5 security standards provides modern capabilities with scalable infrastructure ready to meet warfighters’ needs on demand.
The new voice services will support DoD’s transition to a next generation 911 (NG911) system at military bases that can better pinpoint and route first responders to a caller’s location. The Lumen NG911 platform improves the delivery of emergency calls and enables residents to contact 911 not only by making a voice call—it also lays the foundation for the delivery of pictures and videos in the future.
- The $223 million task order has a base performance period of one year, with three additional one-year options and a potential six-month extension.
- It was awarded to Lumen under the General Services Administration’s 15-year, $50 billion Enterprise Infrastructure Solutions (EIS) program.
- Tyto Government Solutions, Inc. is a strategic subcontractor to Lumen. The two companies are working to fulfill the order’s technical requirements by delivering phone and conferencing services from highly available, resilient cloud data centers that meet DoD Impact Level 5 (IL5) security standards.
- Lumen is honored to support military and government agencies with innovative adaptive networking, edge cloud, connected security and collaboration services using the company’s platform for advanced application delivery solutions.
- The company provides a platform for IT modernization that delivers the security and reliability military and civilian agencies need to carry out their important missions.
- Learn more about our Defense Information Systems Agency $1.5 billion award to provide network transport to the U.S. Indo-Pacific Command Area of Responsibility: http://news.lumen.com/2022-11-01-Lumen-wins-1-5-billion-Defense-Information-Systems-Network-contract
- Learn more about our U.S. Department of Agriculture $1.2 billion network services award: https://news.lumen.com/2022-01-20-U-S-Department-of-Agriculture-awards-Lumen-1-2-billion-network-services-contract
- Learn more about our U.S. Department of the Interior $1.6 billion network services award: https://news.lumen.com/2020-01-16-U-S-Dept-of-the-Interior-Awards-CenturyLink-1-6-Billion-EIS-Network-Services-Win
- Learn more about how Lumen is supporting the public sector here:
https://www.lumen.com/public-sector.html
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With approximately 400,000 route fiber miles and serving customers in more than 60 countries, we deliver the fastest, most secure platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about the Lumen network, edge cloud, security, communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies. Learn more about Lumen’s public sector capabilities on Twitter at @lumengov and on LinkedIn at @lumenpublicsector. Lumen and Lumen Technologies are registered trademarks in the United States.
Dell’Oro: Optical Transport market to hit $17B by 2027; Lumen Technologies 400G wavelength market
According to a recent forecast report by Dell’Oro Group, the Optical Transport equipment demand is forecast to increase at a 3 percent compounded annual growth rate (CAGR) for the next five years, reaching $17 billion by 2027. The cumulative revenue during that five year period is expected to be $81 billion.
“We expect annual growth rates to fluctuate in the near term before stabilizing to a more typical 3 percent growth rate,” said Jimmy Yu, Vice President at Dell’Oro Group. “There is still a large amount of market uncertainty this year due to the economic backdrop—economists are predicting a high chance of a recession in North America and Europe. However, at the same time, most optical systems equipment manufacturers are reporting record levels of order backlog entering the year, and we expect that most of this backlog could convert to revenue when component supply improves this year,” added Yu.
Additional highlights from the Optical Transport 5-Year January 2023 Forecast Report:
- Optical Transport market expected to increase in 2023 due to improving component supply.
- WDM Metro market growth rates in next five years are projected to be lower than historic averages due to the growing use of IP-over-DWDM.
- DWDM Long Haul market is forecast to grow at a five-year CAGR of 5 percent.
- Coherent wavelength shipments on WDM systems forecast to grow at 11 percent CAGR, reaching 1.2 million annual shipments by 2027.
- Installation of 400 Gbps wavelengths expected to dominate for most of forecast period.
About the Report
The Dell’Oro Group Optical Transport 5-Year Forecast Report offers a complete overview of the Optical Transport industry with tables covering manufacturers’ revenue, average selling prices, unit shipments, wavelength shipments (by speed up to 1.2+ Tbps). The report tracks DWDM long haul, WDM metro, multiservice multiplexers, optical switch, Disaggregated WDM, DCI, and ZR Optics.
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Separately, Lumen Technologies is expanding its 400G wavelength network across North America. Lumen said it has now deployed the network in 70 markets. More than 240 data centers have access to Lumen’s 400G Wavelength Services, and the network has over 800 Tbit/s of capacity.
Lumen said it plans to continue its intercity 400G expansion this year, pushing the network “deeper into the metro edge.” The company noted that wavelength services will assist customers in moving workloads to the cloud, and provide private, dedicated connections.
Enterprise customers can also examine network options, plan out their wavelengths and get cost estimates with Lumen’s Topology Viewer.
References:
https://www.prnewswire.com/news-releases/lumen-kicks-up-its-400g-offering-across-the-us-301730126.html
Lumen Technologies expands Edge Computing Solutions into Europe
Lumen Technologies announced the expansion of its edge computing services into Europe. The low-latency platform businesses need to extend their high-bandwidth, data-intensive applications out to the cloud edge. This expansion is part of Lumen’s continued investment in next-generation solutions that transform digital experiences and meet the demands of today’s global businesses.
“Edge computing is a game-changer. It will drive the next wave of business innovation and growth across virtually all industries,” said Annette Murphy, regional president, EMEA and APAC, Lumen Technologies. “Customers in Europe can now tap into the power of the Lumen platform, underpinned by Lumen’s extensive fiber footprint, to deploy data-heavy applications and workloads that demand ultra-low latency at the cloud edge. This delivers peak performance and reliability, as well as more capability to drive amazing digital experiences. Customers can focus efforts on developing applications and bringing them to market, rather than on time-consuming infrastructure deployment.”
Today, Lumen Edge Computing Solutions can meet approximately 70% of enterprise demand within 5 milliseconds of latency in the UK, France, Germany, Belgium, and the Netherlands. Additional locations are planned by end of year. Lumen Edge Computing Solutions bring together the power of the company’s expansive global fiber network, on-demand networking, integrated security, and managed services, with edge facilities and compute and storage services. This allows for quick and efficient deployment of applications and workloads at the edge, closer to the point of digital interaction. Customers can procure Lumen Edge Computing Solutions online, and within an hour gain access to high-powered computing infrastructure on the Lumen platform.
Lumen offers several edge infrastructure and services solutions to support enterprise innovation and applications of the 4th Industrial Revolution. These include:
- Lumen Edge Bare Metal offers dedicated, pay-as-you-go server hardware hosted in distributed locations and connected to the Lumen global fiber network. Edge Bare Metal delivers enhanced security and connectivity with dedicated, single tenancy servers designed to isolate and protect data and deliver high-performance.
- Lumen Network Storage enables customers to take advantage of secure, scalable, and fast storage where and when they need it. The service allows enterprises and public sector organizations to ingest and update data at the edge using whatever file storage protocol meets their needs.
- Lumen Edge Private Cloud provides pre-built infrastructure for high performance private cloud computing connected to the Lumen global fiber network. Lumen Edge Private Cloud is fully managed by Lumen and helps businesses go-to-market quickly with the capacity needed for interaction-intensive applications.
- Lumen Edge Gateway is a scalable Multi-access Edge Compute (MEC) platform for the premises. The service offers a compute platform for the delivery of virtualized wide area networking (WAN), security, and IT applications from multiple vendors on the premises edge.
Key Facts:
- Lumen Edge Computing Solutions meet approximately 97% of U.S. enterprise demand and approximately 70% of enterprise demand in the UK, France, Germany, Belgium, and the Netherlands within 5 milliseconds of latency.
- For a current list of live and planned Lumen edge locations, visit: https://www.lumen.com/en-uk/resources/network-maps.html#edge-roadmap
- As part of the Edge Computing Solutions deployment in Europe, Lumen enabled an additional 100G MPLS and IP network connectivity, as well as increased power and cooling at key edge data center locations.
- Lumen manages and operates one of the largest, most connected, most deeply peered networks in the world. It is comprised of approximately 500,000 (805,000 km) global route miles of fiber and more than 190,000 on-net buildings, seamlessly connected to 2,200 public and private third-party data centers and leading public cloud service providers.
- In EMEA, the Lumen network is comprised of approximately 42,000 (67,000 km) route miles of fiber and connects to more than 2,500 on-net buildings and 540 public and private third-party data centers.
Additional Resources:
- Lumen Edge Computing Solutions: https://www.lumen.com/en-us/solutions/edge-computing.html
- Lumen Edge Bare Metal: https://www.lumen.com/en-us/edge-computing/bare-metal.html
- Lumen Network Storage: https://www.lumen.com/en-us/hybrid-it-cloud/network-storage.html
- Lumen Edge Private Cloud: https://www.lumen.com/en-us/hybrid-it-cloud/private-cloud.html
- Lumen Edge Gateway: https://www.lumen.com/en-us/edge-computing/edge-gateway.html
About Lumen Technologies and the People of Lumen:
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With approximately 500,000 route fiber miles and serving customers in more than 60 countries, we deliver the fastest, most secure platform for applications and data to help businesses, government and communities deliver amazing experiences.
References:
Lumen Technologies Fiber Build Out Plans Questioned by Analysts
Lumen Technologies is one of a large and growing number of telecom companies counting on a broad expansion of its fiber network. The Fiber Broadband Association (FBA) recently reported that the fiber industry is entering its “largest investment cycle ever” thanks to the efforts of companies like AT&T, Verizon and Lumen.
Lumen hopes to build its fiber network to 12 million new locations over the coming years. But it won’t be easy, according to Lumen CEO Jeff Storey.
“Supply chains are stressed, and we continue working very closely with our diverse and valued suppliers to mitigate risk as we execute on our growth objectives,” Storey said this week during his company’s quarterly conference call, according to a Seeking Alpha transcript. Others have issued similar warnings.
“I don’t want to overstate the issue, but it’s something that we are really paying attention to and working with vendors. We are starting to see some companies hold off on taking new orders. And as we see that, then we are working to put in our mitigation plans to make sure it’s factored into our build plan. But it is an issue that I will highlight as a real one that we have to mitigate.”
Lumen Technologies reported fourth-quarter results and 2022 expectations that generally fell below the forecasts of some financial analysts.
“Lumen’s 2022 guidance will fuel concerns that the company will have no choice but to eventually let leverage rise to inappropriate levels, dial back on investment, cut the dividend, or choose some combination thereof,” wrote the financial analysts at MoffettNathanson. “In particular, 2022 EBITDA [earnings before interest, taxes, depreciation, and amortization] guidance was noticeably below expectations at a time when capex will be elevated.”
“Results at this stage don’t give investors confidence in the company’s ability to earn an adequate return,” wrote the financial analysts at New Street Research.
Lumen and other fiber providers like Frontier Communications and AT&T are moving forward with their fiber buildout plans. Some, like AT&T and Frontier, are reporting big gains in the number of their new fiber customers. But others, like Lumen, are not.
“The past few quarters have been relatively weak for broadband net additions for Lumen, even for its higher-speed fiber offering,” MoffettNathanson said of Lumen’s consumer broadband business. “This quarter’s broadband net adds were at the low end of what the company has reported over the past few years and were shy of consensus estimates.”
The financial analysts at Evercore wrote that Lumen’s business segment drives three-quarters of the company’s revenue, and that too remains stressed. “The jury remains very much out on the company’s prospects in this sector,” they wrote, noting that sales in the company’s business segment declined slightly in the fourth quarter when compared with the third quarter of last year.
New Street analysts say a key metric for Lumen will be the percentage of customers in a given area who opt to purchase its new fiber optic access. If Lumen gets 40% of potential customers to sign up, the company likely will generate profits. “At 30%, the company would likely destroy value,” they warned.
Lumen CEO Storey stated that the company has already managed to get an average of around 29% of customers in its new fiber markets to sign up for its service. And that, he said, is with relatively little marketing.
He expects that number to be above 40% in the months and years to come. “If you look at the quality of the product that we have, we have a very effective competitive product and even with the limited marketing, we are doubling our penetration rates in our traditional copper areas,” Storey said.
New findings from the financial analysts at Cowen are supportive of Lumen’s fiber optic build out plans. The Cowen analysts recently conducted a nationwide survey of more than 1,000 respondents and found that fiber-to-the-home (FTTH) “take rates” reached 56% among those surveyed.
“Take rate, or more specifically, market penetration, is a key driver of the FTTH business case,” they wrote. “We have previously noted that a penetration rate of 30-35% is the typical minimum break-even threshold when underwriting FTTH projects. When there is one broadband competitor, fiber penetration can approach high-50s and even 60% penetration levels in mature markets.”
Lumen CMO Shaun Andrews said: “One of the things that really differentiates us right now is our focus on fiber as part of the core infrastructure to an edge experience versus a distraction with 5G or content. And being able to look an enterprise in the eye and say ‘Not only do we have these capabilities, but we will build the fiber to you where you are.’ That resonates with customers, and I think that’s a differentiator.”
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Last month, Lumen reported that they secured a massive $1.2 billion contract with the U.S. Department of Agriculture (USDA), setting it up to give one of the biggest government agency networks a major makeover.
Under the contract, Lumen will “completely transform” the USDA’s network covering 9,500 locations across the country. It will provide a range of services, including SD-WAN, managed trusted internet protocol, zero-trust networking, edge computing, remote access, virtual private networking, cloud connectivity, unified communications and collaboration, contact center, voice-over-internet protocol, ethernet transport, optical wavelength, and equipment and engineering.
References:
https://www.lightreading.com/opticalip/analysts-fret-over-lumens-fiber-plans/d/d-id/775229?
https://www.fiercetelecom.com/telecom/lumen-reels-12b-contract-overhaul-usdas-legacy-network
Lumen’s big fiber roll-out push from 2.5M to 12M locations passed in the next few years
Lumen Technologies to empower customers to set up the wavelength subnetworks
CenturyLink rebrands as LUMEN for large enterprise customers; adds Quantum Fiber
Lumen to sell local incumbent carrier operations in 20 states to Apollo Funds for $7.5 billion
Lumen Technologies, formerly known as CenturyLink, has agreed to sell a large part of its U.S. network to Apollo Global Management for $7.5 billion, according to a report by The Wall Street Journal on Tuesday. The report was later confirmed by Lumen.
A collection of telephone lines and broadband infrastructure (which cover 6 million residential and business customers across 20 states, mostly in the U.S. Midwest and Southeast) are included in the deal. So is $1.4 billion of assumed debt by Lumen.
“If you look at the markets that we’re transferring to Apollo, these are markets that Lumen would not have invested as heavily in,” Lumen CEO Jeff Storey said in an interview. “Apollo will put the investment into these markets that we believe they can sustain.”
Lumen’s remaining operations will focus on large business clients, which generate most of its revenue, as well as home-broadband subscribers in 16 states including Colorado, Florida and Washington.
The sale is the latest course change for Lumen, the company known as CenturyLink until its 2020 rebranding. CenturyLink was among the few remnants of the former AT&T monopoly (e.g. US West then Qwest) to survive into the 21st Century, though it avoided copying peers’ pursuit of wireless customers and focused its attention on landlines. In July, Lumen said it was selling its Latin American assets to infrastructure investor Stonepeak Partners LP for $2.7 billion.
CenturyLink grew much bigger after it agreed in 2016 to merge with Level 3 Communications, a network operator focused on large U.S. business customers. The combination yielded billions of dollars in savings and tax advantages, though executives faced challenges stitching together the business cultures of CenturyLink, based in Monroe, LA, and the operations inherited from Level 3 in Broomfield, CO.
For Apollo, the Lumen deal plays into a thesis the firm has developed with the new company’s executives around the need for fiber-based broadband to be expanded in the U.S. While fiber is a superior consumer broadband technology, many potential providers of fiber have lacked the access to capital to upgrade their sprawling networks, according to Aaron Sobel, the Apollo partner who led the deal. As a standalone company, the new entity won’t have other capital needs that take priority.
“It’s very difficult to carve out these states from a large telco,” Mr. Sobel said. “You’re dealing with a business that is legacy and theoretically declining and returning it to growth.”
Lumen is keeping the customers and pieces of its consumer broadband network that seem like a good fit for its fiber business. Everything else it had no plans to invest in is headed to the new company, as it discussed would happen just a few weeks ago.
“We are actively looking at selling non-core assets to unlock value in our business,” Lumen CEO Jeff Storey said during an earnings conference call in May. “If we find transactions that are positive to shareholders, we won’t hesitate to move forward.”
Apollo’s plans aren’t laid out in detail in The WSJ’s article, but it did identify several former Verizon executives who would be leading the new telecom concern absorbing Lumen’s mostly copper-based customers. They include Bob Mudge, Chris Creager and Tom Maguire, a group that helped launch Verizon’s FiOS FTTH service.
Just last week Lumen announced it was selling its Latin American business to Stonepeak, an investment firm, for $2.7 billion. In that transaction, Lumen formed a U.S.-based company that would be in Stonespeak’s portfolio to operate and run its divested network and other assets.
About the Transaction
|
What Does Lumen Retain? |
What Will Apollo Acquire? |
|
21mm Enabled Units |
7mm Enabled Units |
|
2.4mm Fiber Enabled Units |
0.2mm Fiber Enabled Units |
|
3.4mm Broadband Subscribers |
~1.3mm Broadband Subscribers |
|
687k Fiber Subscribers |
59k Fiber Subscribers |
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MoffetNathanson’s Nick Del Deo, CFA, wrote in a note to clients:
During its Q1 earnings call, Lumen made clear that it was actively looking to optimize its portfolio and was open to asset sales. Moreover, it indicated that share repurchases might be under consideration if the stock price remained at what the company believes to be depressed levels. The company delivered on both fronts.
Last week, Lumen announced it had agreed to sell its Latin American unit to Stonepeak for $2.7B at a ~9x EBITDA multiple.
Not content with one deal, today it announced another to sell about one quarter if its ILEC business to Apollo for $7.5B at a ~5.5x EBITDA headline multiple. And it announced that its Board has approved a $1B share repurchase program that management may use opportunistically over the next two years.
Lumen secured a solid price for the ILEC assets that it is selling to Apollo. However, when considered in tandem with the LatAm deal, they are unlikely to be materially de-levering.
References:
https://news.lumen.com/apollo-transaction-resource-center
Lumen and Microsoft Azure in mutually beneficial partnership
Lumen Technologies, formerly CenturyLink, has identified Microsoft Azure as its preferred public cloud service provider for enterprise customers’ workloads, and will incorporate additional enterprise application capabilities from Azure to Lumen’s wireline telco platform. Microsoft has in turn named Lumen a preferred partner that will support Azure globally via Lumen’s networking, infrastructure and managed services.
Mutual customers will benefit from being able to run their Microsoft-based solutions closer to where digital interactions are occurring using the global Edge Computing services of Lumen, creating one of the fastest, most secure platforms for applications and data.
“Working with Microsoft, Lumen will offer businesses and developers capabilities at the edge that are unique in the industry,” said Shaun Andrews, executive vice president and chief marketing officer for Lumen. “By deeply integrating more of our platform services with Microsoft Azure, we can help businesses quickly utilize their data for the insights they want and need, with the ability to support unique and customized use cases. We’re excited about the innovations and amazing new digital experiences we can enable for our mutual customers by extending Azure to the edge of our global network.”
Lumen will collaborate with Microsoft on several future go-to-market efforts to support mutual customers worldwide, using the resources of the Lumen Edge Experience Center, including:
- A certified Azure deployment which will be able to run in Lumen Edge Computing nodes worldwide, unlocking more low latency and high bandwidth use cases for customers of Azure service platform.
- Communication sector solutions based around Private 5G networks that would leverage the cloud-native software capabilities of Microsoft and the Lumen fiber network and Edge Computing capabilities. These solutions would allow customers to optimize their wireless networks and push workloads even closer to digital interactions.
- Enterprise sector managed solutions for a wide range of Microsoft software and cloud services to help optimize performance of business workloads and support a customer’s entire workforce, wherever they may reside.
“By making Microsoft Azure technology available on the Lumen platform we are giving enterprises access to an environment where they can get the low-latency performance they need for critical applications, with the familiarity of Microsoft services and tools,” said Yousef Khalidi, corporate vice president, Azure for Operators at Microsoft. “With this collaboration we are expanding the ways in which businesses can connect Azure to their enterprise networks and are excited about having Lumen as a collaboration partner to expand the number of use cases we can achieve at the edge of the network.”
Further solidifying their alliance, Lumen has selected Azure as the preferred public cloud venue for workloads that serve its enterprise customers, helping to improve customer experience for the Lumen platform and transforming the ways in which new service features get added to the platform. Enterprise customers will benefit from having consistent access management experiences across all Lumen digital services. Lumen will also leverage Azure, Microsoft Power Apps and Microsoft 365 E5 Security & Compliance for its internal digital transformation.
Additionally, Microsoft has named Lumen as one of its preferred partners supporting Azure globally with Lumen networking, infrastructure, and managed services. Enterprise customers will benefit from having even more high-performing network connectivity to all their Azure services from the Lumen platform.
Lumen’s network includes nearly 450,000 global route miles of fiber and over 180,000 on-net buildings connected to global edge nodes. In addition, Lumen says it has 350 data centers globally, and 2,200 third-party data centers in North America, Europe & Middle East, Latin America and Asia Pacific.
Key Facts:
- Lumen is a certified Microsoft Managed Services Partner for a wide range of Microsoft software and cloud services and Microsoft Gold Partner.
- Lumen edge nodes are designed to meet 95% of U.S. enterprise demand within 5 milliseconds of latency.
- For a current list of live and planned edge locations, visit: https://www.lumen.com/en-us/solutions/edge-computing.html#edge-computing-map
- The Lumen network is comprised of approximately 450,000 global route miles of fiber and more than 180,000 on-net buildings, seamlessly connected to global edge nodes, 350 Lumen data centers globally, and 2,200 third-party data centers in North America, Europe & Middle East, Latin America, and Asia Pacific.
Additional Resources:
For more information on Lumen Edge computing solutions visit: www.lumen.com/edge\
For more information on Azure Stack visit: https://azure.microsoft.com/en-us/overview/azure-stack/
Learn more about Lumen Solutions for Microsoft Teams here: https://www.lumen.com/en-us/communications/ucc.html
About Lumen Technologies:
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With approximately 450,000 route fiber miles and serving customers in more than 60 countries, we deliver the fastest, most secure platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about the Lumen network, edge cloud, security, communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com/home
LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Lumen and Lumen Technologies are registered trademarks in the United States.
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References:
https://www.lumen.com/en-us/about/4th-industrial-revolution.html
Lumen Technologies and T-Mobile collaborate on edge compute for enterprise customers
Following this week’s Verizon-AWS announcement on Multi-access Edge Computing (MEC), T-Mobile US has entered the mobile edge computing business using wireline carrier Lumen Technologies (formerly CenturyLink) as its initial preferred vendor.
T-Mobile US has taken a decidedly different MEC approach compared to its two domestic rivals (Verizon and AT&T). The U.S.’s #2 wireless network operator effectively views the edge as a latter opportunity that doesn’t merit a large initial investment. Its edge computing initiatives are exclusively focused on businesses and government agencies that fall under Lumen’s enterprise unit and T-Mobile for business.
“By pairing America’s largest and fastest 5G network with Lumen’s enterprise solutions, we can break down industry barriers and deliver unparalleled network reach to enterprise and government organizations looking to optimize their applications across networks,” Mike Katz, EVP for T-Mobile for Business, said in a prepared statement. “With our leading 5G network, Lumen and T-Mobile have the opportunity to accelerate business innovation in an era where the network is more critical than ever,” Katz added,
Enterprise applications will likely benefit from Lumen’s hundreds of thousands of fiber connected enterprise locations paired with T-Mobile’s “largest and fastest 5G network.”
“The Lumen platform, with 60 plus planned edge market nodes distributed on our high-capacity global fiber network enables application designs with latency of 5 milliseconds or less between the workload and the endpoint device,” wrote David Shacochis, VP of enterprise technology and field CTO at Lumen.
“Lumen’s fiber reach and edge computing resources can augment business solutions for T-Mobile customers, and private wireless solutions can augment business solutions for Lumen customers,” Shacochis added.
“The companies envision starting with metropolitan areas where they are already well connected, and expanding their joint go-to-market over time,” Shacochis wrote, adding that more details about commercial availability and services will be shared throughout 2021.
These efforts aim to address the pressing needs of enterprises to transform their networks to meet the data-intensive challenges across a variety of industries and use cases. Both companies will also continue to drive innovation in this space through T-Mobile’s labs and Tech Experience Center and the Lumen Edge Experience Center.
“Our relationship with T-Mobile aims to introduce a powerful trifecta – access to national 5G wireless and fiber connectivity, managed services across a range of technologies and edge computing resources,” said Shaun Andrews, executive vice president and chief marketing officer for Lumen Technologies. “T-Mobile’s expansive 5G footprint coupled with our extensive edge computing platform would provide enterprise developers with the best of both worlds to power the next wave of digital business.”
- For a current list of Lumen live and planned edge locations, visit: https://www.lumen.com/en-us/solutions/edge-computing.html#edge-computing-map
- The Lumen low latency network is comprised of approximately 450,000 global route miles of fiber and more than 180,000 on-net buildings, seamlessly connected to:
- 2,200 public and private third-party data centers in North America, Europe & Middle East, Latin America, and Asia Pacific
- Leading public cloud service providers including Amazon Web Services, Microsoft Azure ExpressRoute & Azure Government, Google Cloud, IBM Cloud and Oracle Cloud
T-Mobile’s partnership with Lumen is likely just the beginning. “As in all things with 5G, I think a lot of our efforts have to be done through partnerships,” said John Saw, EVP of advanced and emerging technologies at T-Mobile. Apparently, the network operator will form partnerships with many of the big vendors in the space, including hyperscalers (Google, Amazon, Microsoft), and other specialized mobile edge computing vendors.
Similarly, Shacochis said Lumen is also “open to and looking at” other partnerships in the wireless space. Lumen executives outlined a plan to offer edge compute services in August 2019. The company deployed its first block of edge nodes and obtained its first customer in Q3-2020, before formally launching its edge platform in December 2020.
Building on cloud partnerships with Microsoft Azure, Google Cloud and Amazon Web Services (AWS), Lumen bolstered its edge capabilities through additional deals with VMware and IBM.
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References:
https://www.sdxcentral.com/articles/news/lumen-lands-t-mobiles-first-5g-edge-contract/2021/04/
https://www.fiercetelecom.com/telecom/lumen-strikes-edge-compute-deal-t-mobile
https://www.sdxcentral.com/edge/definitions/multi-access-edge-computing-vendors/
IBM and Verizon Business Collaborate on 5G, Edge Computing and AI Solutions for Enterprise Customers
Lumen Technologies to empower customers to set up the wavelength subnetworks
Ed Morche, president of strategic enterprise and government markets at Lumen Technologies (formerly CenturyLink) was interviewed by Citi’s Mike Rollins at the Citi 2021 Global TMT West Virtual Conference. Mr. Morche said that Lumen will offer a wavelength topology tool in beta over the coming weeks in order to help its enterprise customers work in a more seamless fashion. The company’s top priority was to constantly improve the customer experience for enterprises. The focus on customer experience is part of Lumen’s digital first strategy, which includes customers ordering, operating and interacting with Lumen on their own terms.
“So making sure that our products and capabilities are completely digitally enabled so that our customers externally can choose when and how they interact with us,” said Morche when explaining Lumen’s digital first strategy. “They’re not reliant on human interaction. We’re here for them if they want us to be. But for those customers who are more independent, or want to work different hours, or just want to be on their own, (we’re) ensuring that they can do that in a very seamless way. And then internally, that allows for a lot of bureaucracy and optics to move out of the organization and into more creative roles,” he added.
Lumen launched hyper WAN last year, which allows customers to go online to order SD-WAN and MPLS services at the same time with security, hyper DDoS—which allows customers to either work with Lumen’s SoC or order it online— and dynamic capacity without going through Lumen’s sales team.
“Then what we’ll see coming from us in beta in the next couple of weeks is a wave topology tool, which I’m really excited about,” Morche said. “So we operate, I would say the largest network in the world, but I’ll say it here, it’s one of the largest networks in the world, and wavelength is a huge part of what we provide to our customers. So they might interact with us looking to provide their own diversity. They already have a route from somebody else, (but) they want to purchase diversity from us.”
Morche said normally customers would work directly with Lumen’s sales team and a sales engineer on setting up their wavelength topologies.
“There would be a lot of collaboration back and forth, or they may want to build an entire diverse wavelength backbone on their own,” Morche said. “So we have opened up the fabric of our network so our customers can see all the points that they can set up wavelengths, all the different routes between those points, and where we have capacity.”
“The customer says ‘Yes, that’s what I want,’ and we authorize that. It flows through into delivery and into assurance. So that tool, from the very beginning of customer interaction, collaborating with us using our network, but not necessarily our people, flows all the way through as an ‘as built’ to the very end.”
If a customer loses its diversity, Morche said Lumen automatically creates a trouble ticket and starts working on the problem as it notifies the customer. “That automatic auditing of capability, that intelligent networking, that unearthing of capability and network is so important to improving customer experience,” Morche said. “So that’s really the first thing that we’re focused on.”
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Chris Wallendal wrote in a Seeking Alpha column: “Lumen is investing in new capabilities and services to target the large client International and Global Accounts Management (“IGAM”) and Enterprise segments with their extensive networks. The Small and Medium Business (“SMB”) segment is challenged for growth by a large portion of legacy voice services, while the wholesale segment is volatile and faces commodity like competitive pressures. The Consumer segment is still working off no longer supported video and legacy wireline services, but its largest revenue comes from broadband services which is showing growth from demand for high bandwidth (>100Mbps) customers.”
References:
https://kvgo.com/citi/lumen-technologies-january-2021
https://www.lumen.com/en-us/home.html
https://seekingalpha.com/article/4396578-shedding-light-on-lumen-technologies